Podcast Episodes
Back to Search3 Stories, 1 Mission: Our Journeys to Hospitality Leadership - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
In this episode, Dina Belon, Mike Hirschler, and Casey Barks at Staypineapple Hotels share their stories. Here's what listeners will learn:
Dina Belon…
1 year, 11 months ago
My Journey From The Philippines To Guest Relations Manager in San Francisco - Ana Atienza, InterContinental Mark Hopkins
In this episode, Ana Atienza, Guest Relations Manager at the InterContinental Mark Hopkins San Francisco, shares her journey from studying hotel and …
1 year, 11 months ago
Story-Driven Hospitality in 2024 - Samantha Hardcastle
In this episode, Samantha Hardcastle, Founder & Creative Director at The Storied Experience, shares her insights on creating purposeful concepts and …
1 year, 11 months ago
How We're Building a Next-Gen Luxury Resort With Thousands of Other People - Melissa and Tanner Cummings, Cypress Resort
In this episode, Melissa and Tanner Cummings, co-founders of Cypress Resort, share their vision for building a new kind of luxury nature resort and h…
1 year, 11 months ago
Partnerships For Fun, Creativity (And Profit!) - Ernest Lee, citizenM
In this episode, Ernest Lee, Chief Commercial Officer at citizenM, shares how partnerships and collaborations are crucial for creating unique experie…
1 year, 11 months ago
Resiliency & Preparing for Anything - Ernest Lee, citizenM
In this episode, Ernest Lee, Chief Commercial Officer at citizenM, shares his thoughts on what the hospitality industry should be paying more attenti…
1 year, 11 months ago
Applying the "Amazon Prime Playbook" to Hotels - Ernest Lee, citizenM
In this episode, Ernest Lee, Chief Commercial Officer at citizenM, shares how citizenM created a unique paid loyalty program called "mycitizenM+" tha…
1 year, 11 months ago
The Jeff Bezos/Amazon Approach to Hotel Tech - Martin Soler
In this episode, Martin Soler, a former hotel general manager who is now a fractional CMO for large travel tech companies and the co-founder of 10min…
1 year, 11 months ago
The Big Tech Shift Coming to Hotels In Next 24 Months: My Unfiltered Thoughts on Personalization in Hospitality - Martin Soler
In this episode, Martin Soler, a former hotel general manager who is now a fractional CMO for large travel tech companies and the co-founder of 10min…
1 year, 11 months ago
Hospitality Starts In Your Office - Katharine Ames, The Indigo Road Hospitality Group
In this episode, Katharine Ames, Chief Marketing Officer at the Indigo Road Hospitality Group, shares stories of hospitality that she's experienced f…
1 year, 11 months ago