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What It's Like Hosting Manchester United, the All Blacks & the Lionesses - Claire Llewellin-Davis, The Lensbury Resort
In this episode, Claire Llewellin-Davis, General Manager at The Lensbury Resort, shares her experience hosting elite sports teams like Manchester Uni…
2 years ago
Applying Military Leadership Skills to Hospitality - Claire Llewellin-Davis, The Lensbury Resort
In this episode, Claire Llewellin-Davis, General Manager at The Lensbury Resort, shares her journey from the military to hospitality and discusses th…
2 years ago
What It Takes To Get Stuff Done And Succeed in Hospitality Leadership - Jennifer Krapp, The Indigo Road Hospitality Group
This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…
2 years ago
The Ripple Effect: How Internal Hospitality Transforms Culture - Jennifer Krapp, The Indigo Road Hospitality Group
This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…
2 years ago
The Art of Mentorship (Why Hospitality Can't Be Taught Online) - Jennifer Krapp, The Indigo Road Hospitality Group
This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…
2 years ago
Breaking The Burnout Cycle: What I've Learned About Sustainable Career Success in Hospitality - Jennifer Krapp, The Indigo Road Hospitality Group
In this episode, Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group, shares her journey in hospitality and the import…
2 years ago
Success Secrets from Top Hospitality Leaders - Micah Solomon
In this episode, Micah Solomon, author, speaker, and customer experience expert, shares lessons he's learned from top hospitality leaders.
00:44 - The…2 years ago
Building A Culture of "Yes" - Micah Solomon
In this episode, Micah Solomon shares advice for hospitality leaders on creating a culture that empowers employees to delight guests.
Listeners will l…
2 years ago
The Power of Presence for Creating Guest Experience - Micah Solomon
In this episode, Micah Solomon, author, speaker, and customer experience expert, shares insights on creating memorable experiences for guests and cus…
2 years ago
The Importance of Service to Stand Out - Micah Solomon
In this episode, Micah Solomon, author, speaker, and customer experience expert, shares insights on the importance of service in the hospitality indu…
2 years ago