Episode Details

This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey here if you missed it. In this episode, she shares her insights on mentorship and the best way to learn hospitality.

Listeners will learn:

• How Steve Palmer, the company's founder and chief vision officer, makes people feel seen and heard (00:51)
• The importance of in-person learning and mentorship (02:40)
• The value of face-to-face conversations and taking the time to meet with people in person (03:57)

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands