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How to Accelerate Your Career in Hospitality Through Learning and Personal Growth - Tal Shnall, The Joule
How to Accelerate Your Career in Hospitality Through Learning and Personal Growth - Tal Shnall, The Joule

In this episode, Tal Shnall (IG: @TalShnall), Learning and Development Manager at The Joule - a luxury hotel in Dallas - reveals why personal and pro…

1 year, 10 months ago

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Fun, Creative Ways to Delight Guests for Free (Or Close To It) - Josiah Mackenzie
Fun, Creative Ways to Delight Guests for Free (Or Close To It) - Josiah Mackenzie

In this solo episode, I share my experiences and observations from my recent vacation in Paris, focusing on small things hotels can do to help guests…

1 year, 10 months ago

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How Do You Stay in Love? (Josiah Mackenzie)
How Do You Stay in Love? (Josiah Mackenzie)

In this episode, I share my thoughts on staying in love with the work of hospitality and ask you to share your own experiences and insights on this. …

1 year, 10 months ago

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What It's Like Hosting Manchester United, the All Blacks & the Lionesses - Claire Llewellin-Davis, The Lensbury Resort
What It's Like Hosting Manchester United, the All Blacks & the Lionesses - Claire Llewellin-Davis, The Lensbury Resort

In this episode, Claire Llewellin-Davis, General Manager at The Lensbury Resort, shares her experience hosting elite sports teams like Manchester Uni…

1 year, 10 months ago

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Applying Military Leadership Skills to Hospitality - Claire Llewellin-Davis, The Lensbury Resort
Applying Military Leadership Skills to Hospitality - Claire Llewellin-Davis, The Lensbury Resort

In this episode, Claire Llewellin-Davis, General Manager at The Lensbury Resort, shares her journey from the military to hospitality and discusses th…

1 year, 10 months ago

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What It Takes To Get Stuff Done And Succeed in Hospitality Leadership - Jennifer Krapp, The Indigo Road Hospitality Group
What It Takes To Get Stuff Done And Succeed in Hospitality Leadership - Jennifer Krapp, The Indigo Road Hospitality Group

This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…

1 year, 10 months ago

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The Ripple Effect: How Internal Hospitality Transforms Culture - Jennifer Krapp, The Indigo Road Hospitality Group
The Ripple Effect: How Internal Hospitality Transforms Culture - Jennifer Krapp, The Indigo Road Hospitality Group

This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…

1 year, 10 months ago

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The Art of Mentorship (Why Hospitality Can't Be Taught Online) - Jennifer Krapp, The Indigo Road Hospitality Group
The Art of Mentorship (Why Hospitality Can't Be Taught Online) - Jennifer Krapp, The Indigo Road Hospitality Group

This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey he…

1 year, 10 months ago

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Breaking The Burnout Cycle: What I've Learned About Sustainable Career Success in Hospitality - Jennifer Krapp, The Indigo Road Hospitality Group
Breaking The Burnout Cycle: What I've Learned About Sustainable Career Success in Hospitality - Jennifer Krapp, The Indigo Road Hospitality Group

In this episode, Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group, shares her journey in hospitality and the import…

1 year, 11 months ago

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Success Secrets from Top Hospitality Leaders - Micah Solomon
Success Secrets from Top Hospitality Leaders - Micah Solomon

In this episode, Micah Solomon, author, speaker, and customer experience expert, shares lessons he's learned from top hospitality leaders.

00:44 - The…

1 year, 11 months ago

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