Podcast Episodes
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Billing Pauses Wreak Havoc on Your Revenue Retention
In episode #271, I address a student question from TheSaaSAcademy.com. And that’s billing pauses. How should we handle this with our revenue retentio…
1 year, 1 month ago
Cohort Retention is NOT the Only Retention Method
In episode #270, I address the methods of calculating your retention. Contrary to those social media posts, cohort retention is NOT the only way to c…
1 year, 2 months ago
Am I a Software Co with Hardware or Hardware Co with Software?
In episode #269, I address a question from a recent conversation with a founder who was starting a software/hardware play. You must understand your b…
1 year, 2 months ago
Should Rev Ops Report to the CRO or CFO?
In episode #268, I address a debate that arose a recent SaaS CEO and CFO dinner in San Francisco.
- What is Rev Ops?
- CFO or CRO?
Be in the know! Jo…
1 year, 2 months ago
What is the Purpose of an MRR Schedule and Why You Should Care
In episode #267, I address the coveted MRR schedule. Done wrong, it causes a ton of headaches and can derail due diligence.
- What is the MRR schedul…
1 year, 2 months ago
Should I Count Payment Processing Revenue as ARR
In episode #266, I address a reader's question about payment processing revenue. There are two key points. Recording the revenue on your P&L, and can…
1 year, 3 months ago
How to Calculate Services Backlog in Months
In episode #265, I address one of the four key professional services metrics. I received a message from someone who read my blog posts about this met…
1 year, 3 months ago
The Difference Between Booking Date and Revenue Start Date
Episode 264 – The Difference Between Booking Date and Revenue Start Date
In episode #264, I tackle a question from a SaaS CEO in Spain. They messaged…
1 year, 3 months ago
How to Build Your Metrics Foundation in 2025
In episode #263, I address the building blocks to your financial transparency. Tired of running financially blind? Know that you can do more with you…
1 year, 3 months ago
How to Size Your R&D Budget for Next Year
In episode #262, I address 2025 planning and R&D investments.
- Calculate your OpEx profile.
- Factors influencing your R&D budget
- Where to get you…
1 year, 4 months ago