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My Top 4 Professional Services Metrics – Services Backlog in Months
In episode #251, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on …
1 year, 5 months ago
My Top 4 Professional Services Metrics – Services Backlog
In episode #250, I address the top four metrics you should calculate and monitor if you have a customer onboarding function. This episode focuses on …
1 year, 5 months ago
My Top 4 Professional Services Metrics
In episode #249, I address the top four metrics you should calculate and monitor if you have a customer onboarding function.
- Services backlog
- Bac…
1 year, 5 months ago
How Do We Handle Churn When Customers Hit Pause
In episode #248, I address a reader's question. Here’s the question…how can we distinguish churn from a customer freeze (pause services)?
- Handling …
1 year, 5 months ago
Tracking GRR with a V1 to V2 Product Migration
In episode #247, I address a reader question from Andy. Here’s the question…if I create a new version of my product from a 1.0 to a 2.0 and migrate m…
1 year, 5 months ago
My Top 4 Sales and Marketing Efficiency Metrics You Should Be Measuring
Episode 246 – My Top 4 Sales and Marketing Efficiency Metrics
In episode #246, I address the must-have GTM efficiency metrics for your SaaS business.…
1 year, 6 months ago
12 Top SaaS Metrics Every CEO Should Measure for Sustainable Growth
In episode #245, I address 12 top SaaS metrics you should implement in your business. This is from a post at the link below. I love these posts, so l…
1 year, 6 months ago
How to Measure Your GTM ROI on Tradeshows
In episode #244, I address a student question from my SaaS Metrics Crash course. When we attend tradeshows, how do we measure the ROI?
- MQL, SQL, Pi…
1 year, 6 months ago
Should I Offer 15% Discounts for Annual Subscriptions?
In episode #243, I’m addressing a student question from my SaaS Metrics Foundation course. Should we offer discounts on annual subscriptions?
- What’…
1 year, 6 months ago
How Should I Report ARR Bookings in a Multiyear Contract?
Episode 242 – How Should I Report ARR Bookings in a Multiyear Contract?
In episode #242, I’m addressing ARR bookings reporting. Bookings data is one …
1 year, 6 months ago