Episode Details
Back to Episodes
How Do We Handle Churn When Customers Hit Pause
Published 1 year, 5 months ago
Description
In episode #248, I address a reader's question. Here’s the question…how can we distinguish churn from a customer freeze (pause services)?
- Handling churn calculations
- Handling retention calculations
- Havoc with your MRR schedule
Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout