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2026 trends: The zero-click customer journey

Episode 399

AI is gaining influence across the customer journey but even as brands experiment with it, more established strategies and channels will remain impor…

10 months ago

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Most Contagious: Vaseline Verified turns UGC on its head, and more

Episode 398

How Vaseline Verified tapped creator conversations to fact check product hacks, The Ordinary breaks tired beauty marketing norms, and finding the sig…

10 months, 1 week ago

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Most Contagious: KitKat's longevity secret, Scambaiter Granny and more

Episode 397

The secrets behind KitKat's 90 year brand story, how to build a scambaiter AI Granny, and which brands are getting it right on community in 2025. Rec…

10 months, 1 week ago

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2026 trends: The creator marketing gamble

Episode 396

Brands are projected to spend $37 billion on creators in 2026. But marketers still face challenges in proving effectiveness. Billion Dollar Boy's Bec…

10 months, 1 week ago

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The Effective CMO: Popeyes' Alexandre Antonello

Episode 395

Fried chicken enthusiasts, unite! Popeyes' Alexandre Antonello joins WARC' Cathy Taylor to share how the fast-food giant is tackling the economic cru…

10 months, 2 weeks ago

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Lazada's Magnus Ekbom on e-commerce's big mistake

Episode 394

Magnus Ekbom co-founded Lazada, the Asian e-commerce giant, leading the business from start-up to sale before exiting in 2022. He joins WARC's Rica F…

10 months, 3 weeks ago

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The Effective CMO: Cathay Pacific's Edward Bell

Episode 393

In an era where emotion drives 50% of airline choice and experience trumps products, Cathay Pacific's Edward Bell explains to WARC’s Jenny Chan why A…

10 months, 3 weeks ago

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2026 trends: Doomscroll fatigue fuels immersive experiences

Episode 392

Existential anxiety and digital fatigue are shaking up the experience economy, driving more interest in escapism and 'IRL'. S. Subramanyeswar, Group …

10 months, 4 weeks ago

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How Reddit saved marketing for Skoda Octavia

Episode 391

WARC's John Bizzell goes behind the APG Grand Prix-winning campaign for a car that either sends you to sleep OR into raptures: the Skoda Octavia. Joe…

11 months ago

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2026 trends: the 'vanishing middle' and shifting milestones

Episode 390

Years of economic uncertainty is impacting not only how consumers spend, but also their life milestones. WARC's Adi Kishore and Cathy Taylor, with Ri…

11 months ago

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