Podcast Episodes
Back to Search129 : Founder Friday! : Casey & Jeremy Miller of The Mud House / St. Louis, MO
The Mud House stands as an amazing representation of where passion, genuine love of people, and a consistent pursuit of quality can take you. For 10 …
7 years, 4 months ago
Accurate Reflection : A very important end of year challenge and encouragement to the Keys to the Shop community
SHIFT BREAK #33 : As this year comes to an end and many of us are reflecting on 2018 and planning on what we want to pursue in 2019. As we think and …
7 years, 5 months ago
128 : Terry's Top 10 w/ Terry Ziniewicz : How not to Kill you Espresso Machine : Best practices to give your machine a long life from a man with a life time of machine knowledge, preventative maintenance, scheduled maintenance, tools, tips, advice
Your espresso machine is probably the most expensive thing you have in the shop. It is also the heart of your cafe's operation. Taking care of it sho…
7 years, 5 months ago
Drink Drills! : Guidelines for using this powerful training tool in the coffee shop to get baristas ready for anything
SHIFT BREAK #32 : I love drink drills! They are an essential tool in any training I do because they work VERY well for bringing a up baristas practic…
7 years, 5 months ago
127 : Passion and Curiosity: A Conversation w/ Major Cohen, Sr. Project Manager, Starbucks Global : Starbucks history, developing a career, working as a team, advocating for baristas, teaching coffee, future of baristas, customer experience, importance
No matter where we are in specialty coffee, we have all benefited in some way from the influence of Starbucks and their immense impact on the world s…
7 years, 5 months ago
Tips for Conducting Great Staff Meetings
SHIFT BREAK #31 Regular staff meetings are one of the most important tools for energizing, equipping, informing, and affirming. In order to get the m…
7 years, 5 months ago
126 : Kids in the Coffee Shop! | An exploration of approaches and best practices from two different cafes on opposite sides of the same specialty coffee coin
Kids! When you open a shop you are bound to be serving these little hot chocolate drinking future baristas right along side their single-origin corta…
7 years, 5 months ago
Patience & Passivity : Career Advice for the Long Game
SHIFT BREAK #30 One of the most important thing you can have in your journey through the coffee industry is patience. One of the most deadly is passi…
7 years, 5 months ago
125 : Confidence in Conflict w/ Kwame Christian : How to use compassionate curiosity in negotiating for your career's and your coffee businesses best interest
Negotiations...No matter what you do in coffee, you negotiate all the time. Whether it is for a raise, a better price from a supplier, or a lease for…
7 years, 5 months ago
124 : Founder Friday! w/ Emi Fukahori, World Brewers Cup Champion and Co-Founder of MAME Coffee in Zurich, Switzerland : Behind her winning performance, the value of community, growing through competition, opening a coffee bar, the challenges and joy
It’s a very special Founder Friday. I am thrilled to welcome to the show the new World Brewers Cup Campion (and first female WBrC Champ!), Emi Fukaho…
7 years, 5 months ago