Podcast Episodes
Back to SearchWinning and Losing : Thoughts on pursuits and their wake
It is easy to get caught up in the pursuit of the top position in any endeavor and base our value on the results. How we approach our goals will dete…
7 years, 4 months ago
142 : Entrepreneur Interviews from Coffee Fest NYC! : British Coleman & Shabria Quinn Robinson, Peter Moses, and Ryan Vaxmonsky share their passion knowledge, and inspire us all
I am so excited to share these interviews from the show floor at Coffee Fest NYC! I had the chance to interview the amazing British Coleman & Shabria…
7 years, 4 months ago
Empathetic Systems
It is often the case that we create systems in the cafe and then lose connection with the real impact those systems have in the lives of the staff an…
7 years, 4 months ago
141 : The 27 Challenges Managers Face w/ Bruce Tulgan : Solving the most common challenges with intuitive and straightforward solutions, coffee shop management, leadership, foundational principles
If you are in management you know that it is not each day can bring a new set of challenges. It just so happens that there are 27 particular challeng…
7 years, 5 months ago
Please Clarify: Making sure you and your boss are on the same page
When you take on the role of manager you are hooked into a bunch of dynamic relationships not the least of which is between you and your boss. Unfort…
7 years, 5 months ago
140 : A Conversation w/ Erika Vonie, Director of Coffee at Trade Coffee : Professional journey, challenges of retail, green buying, learning about coffee, finding the right fit, how to make a global impact, valuing yourself, competition highs and lows
I am so excited to welcome Erika Vonie to the show! Erika is the Director of Coffee for Trade Coffee and she is the professionals professional. Her l…
7 years, 5 months ago
139 : Founder Friday w/ Kusanya Cafe Co-Founder, Phil Sipka! : Community organization, non-profit, resident run, serving the neighborhood, creating a 3rd place, empowering staff and community, renewal vs. gentrification
It's Founder Friday! Today we talk with the Co-Founder of Kusanya Cafe located in Englewood, Chicago, USA, Phil Sipka. Kusanya Cafe is an all residen…
7 years, 5 months ago
The Acceptance of Dysfunction
Dysfunction in the cafe's functionality is something we all deal with and have to manage. Not everything works according to plan or the way it is sup…
7 years, 5 months ago
138: Joseph A. Rivera on Organic Acids & the Importance of Coffee Science : We learn a bit about organic acids, caffeine, the importance of coffee science and quality
There is a whole world of chemical components that make up your cup of coffee. Knowing more about that world will help us become better operators and…
7 years, 5 months ago
Feedback Culture : Making feedback a part of what you do not just something you sometimes do
Communication is a two-way street. The way we operate though makes it very difficult for communication to flow back up the chain of authority in the …
7 years, 5 months ago