Podcast Episodes
Back to SearchPlease Clarify: Making sure you and your boss are on the same page
When you take on the role of manager you are hooked into a bunch of dynamic relationships not the least of which is between you and your boss. Unfort…
7 years, 2 months ago
140 : A Conversation w/ Erika Vonie, Director of Coffee at Trade Coffee : Professional journey, challenges of retail, green buying, learning about coffee, finding the right fit, how to make a global impact, valuing yourself, competition highs and lows
I am so excited to welcome Erika Vonie to the show! Erika is the Director of Coffee for Trade Coffee and she is the professionals professional. Her l…
7 years, 3 months ago
139 : Founder Friday w/ Kusanya Cafe Co-Founder, Phil Sipka! : Community organization, non-profit, resident run, serving the neighborhood, creating a 3rd place, empowering staff and community, renewal vs. gentrification
It's Founder Friday! Today we talk with the Co-Founder of Kusanya Cafe located in Englewood, Chicago, USA, Phil Sipka. Kusanya Cafe is an all residen…
7 years, 3 months ago
The Acceptance of Dysfunction
Dysfunction in the cafe's functionality is something we all deal with and have to manage. Not everything works according to plan or the way it is sup…
7 years, 3 months ago
138: Joseph A. Rivera on Organic Acids & the Importance of Coffee Science : We learn a bit about organic acids, caffeine, the importance of coffee science and quality
There is a whole world of chemical components that make up your cup of coffee. Knowing more about that world will help us become better operators and…
7 years, 3 months ago
Feedback Culture : Making feedback a part of what you do not just something you sometimes do
Communication is a two-way street. The way we operate though makes it very difficult for communication to flow back up the chain of authority in the …
7 years, 3 months ago
137 : Essential Books for your Professional Development Vol. 2 : Five Books that will teach you team building, management, entrepreneurship, managing your manager, embracing your coffee shop as a community space
Nothing helps you grow like great books! In this Vol.2 of Essential Books we talk about 5 books that will have a huge impact on your career and busin…
7 years, 3 months ago
Approving Delegated Work: The overlooked element that keeps the cafe up to standard
Coffee shop managers need to delegate and assign tasks to the team. This includes checklists, chore charts, and special projects. A critical part of …
7 years, 3 months ago
136 : Nourishing the Barista's Soul : A conversation with Deb Kaminski of Pacific Natural Foods : Supporting baristas, learning coffee, product development, feedback, excellence, knowing your worth in coffee
Today is a special day because we get to chat with Deb Kaminsky, the Director of Food Service Marketing for Pacific Natural Foods. When you see the P…
7 years, 3 months ago
Your Bird Box : Tuning in to the under-appreciated expertise of the customer
In coffee shops it is so easy for us to be blind to anything outside the world that calling for our immediate attention. We relegate the customer's p…
7 years, 3 months ago