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146 : How to Host a Throwdown w/ Justin Shepherd of Spencer's Coffee in Bowling Green, KY

Want to know what goes into hosting a killer throwdown that energizes your baristas and brings the community together? Well your in luck because toda…

7 years, 1 month ago

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145 : Founder Friday with Red Rooster Coffee Roaster Co-Founder, Haden Polseno-Hensley
145 : Founder Friday with Red Rooster Coffee Roaster Co-Founder, Haden Polseno-Hensley

Today on Founder Friday we get to hear from Haden Polseno-Hensley, Co-Founder of one of my favorite coffee companies, Red Rooster Coffee Roasters in …

7 years, 1 month ago

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The Miracle of the Mundane: How curiosity helps our sustainability

When we think of the work we do on a daily basis we are not typically prone to describing it as "fascinating". For many of us it is a mundanity that …

7 years, 1 month ago

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144 : A Conversation with 2019 U.S. Barista Champion, Sam Spillman!

The Champ is in the house! 2019 U.S. Barista Champion, Sam Spillman of Dillanos Coffee Roasters joins me for this very special episode. In our conver…

7 years, 2 months ago

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What is Professionalism? Some thoughts for the future of service

Professionalism is a loaded word that has been discussed a lot lately. It is a trait many of us want to be perceived as having but are sent mixed sig…

7 years, 2 months ago

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143 : Behind the Scenes of the new "Baristas" Movie w/ Director, Rock Baijnauth

It's an honor to welcome to the show the director of the 2nd Barista movie "Baristas", Rock Baijnauth! The first movie "Barista" was a huge success a…

7 years, 2 months ago

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Winning and Losing : Thoughts on pursuits and their wake

It is easy to get caught up in the pursuit of the top position in any endeavor and base our value on the results. How we approach our goals will dete…

7 years, 2 months ago

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142 : Entrepreneur Interviews from Coffee Fest NYC! : British Coleman & Shabria Quinn Robinson, Peter Moses, and Ryan Vaxmonsky share their passion knowledge, and inspire us all

I am so excited to share these interviews from the show floor at Coffee Fest NYC! I had the chance to interview the amazing British Coleman & Shabria…

7 years, 2 months ago

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Empathetic Systems

It is often the case that we create systems in the cafe and then lose connection with the real impact those systems have in the lives of the staff an…

7 years, 2 months ago

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141 : The 27 Challenges Managers Face w/ Bruce Tulgan : Solving the most common challenges with intuitive and straightforward solutions, coffee shop management, leadership, foundational principles

If you are in management you know that it is not each day can bring a new set of challenges. It just so happens that there are 27 particular challeng…

7 years, 2 months ago

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