Podcast Episodes
Back to SearchCommunicate, Duplicate, Repeat : Key habits that make information stick
There is always room for more clarity in communication. This is especially true in the coffee shop where so much vital information can fall through t…
7 years, 6 months ago
131 : The Strong Women of Coffee w/ Laura Gonzalez : Behind the project giving a voice to the amazing women that make up our industry , challenges women face in coffee, and some practices to adopt to help open up opportunities
Our industry is blessed to have so many wonderful women contributing their greatness and inspiring us all. Laura Gonzalez knows this to be true and f…
7 years, 6 months ago
The Conversational Reality of Your Business : Thought on how to approach creative projects in the new year
There is more to a business than just our vision and goals. When we create anything we are involved in a conversation. Today we chat about how to app…
7 years, 7 months ago
130 : Anne Nylander | Training Principles for Specialty Coffee Professionals : Breaking down Anne's new book that helps trainers and educators conduct effective sessions and grow as professionals
If we want healthy businesses that produce amazing coffee experiences then becoming better at training and teaching coffee needs to be a constant pur…
7 years, 7 months ago
129 : Founder Friday! : Casey & Jeremy Miller of The Mud House / St. Louis, MO
The Mud House stands as an amazing representation of where passion, genuine love of people, and a consistent pursuit of quality can take you. For 10 …
7 years, 7 months ago
Accurate Reflection : A very important end of year challenge and encouragement to the Keys to the Shop community
SHIFT BREAK #33 : As this year comes to an end and many of us are reflecting on 2018 and planning on what we want to pursue in 2019. As we think and …
7 years, 7 months ago
128 : Terry's Top 10 w/ Terry Ziniewicz : How not to Kill you Espresso Machine : Best practices to give your machine a long life from a man with a life time of machine knowledge, preventative maintenance, scheduled maintenance, tools, tips, advice
Your espresso machine is probably the most expensive thing you have in the shop. It is also the heart of your cafe's operation. Taking care of it sho…
7 years, 7 months ago
Drink Drills! : Guidelines for using this powerful training tool in the coffee shop to get baristas ready for anything
SHIFT BREAK #32 : I love drink drills! They are an essential tool in any training I do because they work VERY well for bringing a up baristas practic…
7 years, 7 months ago
127 : Passion and Curiosity: A Conversation w/ Major Cohen, Sr. Project Manager, Starbucks Global : Starbucks history, developing a career, working as a team, advocating for baristas, teaching coffee, future of baristas, customer experience, importance
No matter where we are in specialty coffee, we have all benefited in some way from the influence of Starbucks and their immense impact on the world s…
7 years, 7 months ago
Tips for Conducting Great Staff Meetings
SHIFT BREAK #31 Regular staff meetings are one of the most important tools for energizing, equipping, informing, and affirming. In order to get the m…
7 years, 7 months ago