Podcast Episodes
Back to Search137 : Essential Books for your Professional Development Vol. 2 : Five Books that will teach you team building, management, entrepreneurship, managing your manager, embracing your coffee shop as a community space
Nothing helps you grow like great books! In this Vol.2 of Essential Books we talk about 5 books that will have a huge impact on your career and busin…
7 years, 5 months ago
Approving Delegated Work: The overlooked element that keeps the cafe up to standard
Coffee shop managers need to delegate and assign tasks to the team. This includes checklists, chore charts, and special projects. A critical part of …
7 years, 5 months ago
136 : Nourishing the Barista's Soul : A conversation with Deb Kaminski of Pacific Natural Foods : Supporting baristas, learning coffee, product development, feedback, excellence, knowing your worth in coffee
Today is a special day because we get to chat with Deb Kaminsky, the Director of Food Service Marketing for Pacific Natural Foods. When you see the P…
7 years, 6 months ago
Your Bird Box : Tuning in to the under-appreciated expertise of the customer
In coffee shops it is so easy for us to be blind to anything outside the world that calling for our immediate attention. We relegate the customer's p…
7 years, 6 months ago
135 : Staying Motivated in the Midst of Difficulty : Principles and perspectives on healthy growth, finding the right motivation, and being inspired where you are
Working in coffee can really wear on you. Often we find our motivation for the job is so low it is almost non-existent. It could be you are the only…
7 years, 6 months ago
134 : Founder Friday! w/ Jeremy Zhang | M2M Roasters & Uni Uni , Nanjing, China : 2x Chinese Barista Champion and coffee entrepreneur, specialty coffee in China, hiring and training, keeping standards, leading multiple cafes
It's Founder Friday and today we get to hear from the 2x Barista Champion of China and owner of M2M Roasters & Uni Uni Coffee , Jeremy Zhang. In this…
7 years, 6 months ago
Curbing their Enthusiasm : How we put a damper on the customer's experience and what to do instead
It is easy for us to become jaded and to pass on our cynicism to the customer. How can we come along side them and be their guide tot this new world …
7 years, 6 months ago
133 : 5 Keys to Successful Wholesale w/ Sarah Richmond : How to set up an incredible wholesale program, servant leadership, mission driven values, integrity, team building, systems and operations, mindset and growth
Wholesale! It is a vital part of both your success as a roaster-retailer, and the success of specialty coffee globally. Setting up a program that is …
7 years, 6 months ago
Icing on the Cake: Competitions vs. the Shop
Competitions are great for their ability to energize, challenge, and foster growth in baristas. The question is, are we doing the same for our staff?…
7 years, 6 months ago
132 : Baristas Speak! Vol. 3 : Conversations form Coffee Champs Nashville! w/ Adam JacksonBey, Kat Melheim, & Kristina Jackson : Barista career, leadership, industry impact, overcoming challenges
Baristas speak and we listen! Learning form others experiences and allowing the way we chart our course to be influenced by the best input from our p…
7 years, 6 months ago