Podcast Episodes
Back to Search382 : Hospitality, Innovation, and the Birth of a Brewer w/ Etkin Design Co-founders, Michael Butterworth and Ozgur Jerdan
Innovation in the coffee industry is no longer just about large companies tweaking their standard equipment, but it is becoming democratized through …
3 years, 5 months ago
Ineffective Training
It happens all the time. We create and conduct training sessions, programs, and systems that contain a lot, but do not produce a lot. We end up with…
3 years, 5 months ago
381 : Changing our Perspective on Tea in the Cafe w/ Annie Xiang of Volition Tea
How we perceive something impacts the decisions we make when buying or selling it. That in turn shapes consumers perceptions and then the market. Tea…
3 years, 5 months ago
380 : Founder Friday! w/ Cary and Cindy Arsaga of Arsaga's Coffee Roasters
How do you measure the impact of you business? We talk about metrics mostly related to finances and judge success accordingly. But the deeper and mor…
3 years, 6 months ago
Thankfulness and Giving Energy to the Positive
Thankfulness, positivity, affirming others, and seeking out the good can easily be things that get pushed aside in favor of the problems, stresses, a…
3 years, 6 months ago
379 : Encore Episode! How to Deliver Difficult Feedback w/ Tom Henschel : Plus Bonus Content
Communicating hard things is hard! The good news is that is does not have to be ineffective or worse yet, turn into something problematic or toxic…
3 years, 6 months ago
Imperfect Action and Finding Time
"Don't let the perfect be the enemy of the good" This quote from Voltaire has been passed around a lot over the years, even still it seems we always …
3 years, 6 months ago
378: 5 Areas to Develop in Managers
It is easy to assume that a managers main role is only to take on basic administrative tasks. At least this is the way I would argue most shop treat …
3 years, 6 months ago
The Insult of Sink or Swim Training
It's wild to me that this still exists in coffee. The idea that we can throw a new hire in to the mix of a shift in a new cafe and expect that they w…
3 years, 6 months ago
377 : Coffee, Mindfulness, and the Art of Observation w/ Rob Sykes
Photography and coffee seem to just go together. There is something about creating moments and capturing moments that is a common drive where we ca…
3 years, 6 months ago