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Right Tools, Wrong Job

You might have the perfect checklist, SOP, policy, and plan to apply to you current situation, it might even make things technically better, but if y…

3 years, 5 months ago

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394 : Happy Coffee People w/ Wendelien van Bunnik

Why so serious? Coffee is a beverage that inspires a wide range of emotions but within the specialty industry in organizations, competitions, and bus…

3 years, 5 months ago

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Two Tips on Hiring an Outside Manager

The ideal for cafe management is that you can raise up and promote a barista from within the shop. Unfortunately that cannot happen in all circumstan…

3 years, 5 months ago

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393 : The Tyranny of Taste w/ Kosta Kallivrousis

Specialty coffee has been defined by a difference in quality and taste for a very long time. It is the central value that creates the markets that we…

3 years, 6 months ago

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Community as Avoidance

Community is an incredibly important part of our industry. In fact it is the number one thing cited by professionals as the main reason they love cof…

3 years, 6 months ago

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392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee

The journey of a barista often will lead to management. That particular role of leadership in the cafe comes with a host of changes that call on peop…

3 years, 6 months ago

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391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida

It is Founder Friday and boy is this a wonderful conversation with a wonderful person. You simply cannot underestimate the importance of what an owne…

3 years, 6 months ago

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RoR #18 : Expert Tips on Avoiding Tipping w/ Rob Hoos

Even though it is one of the most objectively identifiable defects, the presence of tipping seems to continue to plagues roasters. With the end resul…

3 years, 6 months ago

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Values At The Heart of KTTS

I am helping my clients establish values all the time. Having a clear understanding of what is important to you and your business is incredibly impor…

3 years, 6 months ago

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390 : 7 Ways to be Consciously Competitive

Being competitive in business is often thought of in the same vein as being aggressive, leading with fear, and creating an us vs them scenario that i…

3 years, 6 months ago

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