Podcast Episodes
Back to Search392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee
The journey of a barista often will lead to management. That particular role of leadership in the cafe comes with a host of changes that call on peop…
3 years, 3 months ago
391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida
It is Founder Friday and boy is this a wonderful conversation with a wonderful person. You simply cannot underestimate the importance of what an owne…
3 years, 4 months ago
RoR #18 : Expert Tips on Avoiding Tipping w/ Rob Hoos
Even though it is one of the most objectively identifiable defects, the presence of tipping seems to continue to plagues roasters. With the end resul…
3 years, 4 months ago
Values At The Heart of KTTS
I am helping my clients establish values all the time. Having a clear understanding of what is important to you and your business is incredibly impor…
3 years, 4 months ago
390 : 7 Ways to be Consciously Competitive
Being competitive in business is often thought of in the same vein as being aggressive, leading with fear, and creating an us vs them scenario that i…
3 years, 4 months ago
Leaner Teams, Better Results
The future of staffing our cafes depends on how effectively we hire and set up our teams for success. Rather than having an unsustainably low or high…
3 years, 4 months ago
389: How to Approach Modern Coffee Processing w/ Christopher Feran
A lot has changed in coffee over the last couple decades. As roasters and baristas, our understanding of the current landscape of coffee processing, …
3 years, 4 months ago
Making Yourself More Valuable
Professional development and opportunities for betterment and advancing are areas that operators must bake in to the business as much as possible. If…
3 years, 4 months ago
388 : Coffee Shop Insurance and Risk Mitigation w/ Brennan Pothetes of Butter Insurance
Running a coffee shop means you take on a fair degree of risk. This is why having and understanding of insurance that is appropriate for your shop is…
3 years, 4 months ago
Handling Staff Complaints
Nobody is perfect. No coffee business is perfect. Therefore there will inevitably be complaints that staff have about the business. This could be any…
3 years, 4 months ago