Podcast Episodes
Back to Search401 : Founder Friday! w/ Jack Benchakul of Endorffiene Coffee Bar in Los Angeles
Creating a moment of delight and excellence is what we all want to do when we set up our shops and make coffee for others. We also want to be delight…
3 years, 2 months ago
Stop Glorifying Chaos
Ever find yourself saying or hearing things like "Well, we go through it!" or "That was so crazy, welcome to Saturdays!" or "That's just the way it i…
3 years, 2 months ago
400 : The Values of Speed and Service w/ Jaime Denney of Scooter's Coffee
The market place of coffee has seen rapid expansion of drive thrus and concepts focused on quick service. There is no doubt that customers appreciate…
3 years, 2 months ago
More Power To Them
Your staff need you to empower them. We like to think that we do this but many times it amounts to surface level communication and resourcing that is…
3 years, 2 months ago
399: Encore Episode! How to Change Things in the Cafe
From the first day you open the doors to your coffee shop one thing confronts you as a constant. Change.
In order to run a healthy business we have …
3 years, 2 months ago
Are You Open?
This is not just a question asked by an over eager customer haunting the front entrance 10 minutes before you open the shop. It is also a question a …
3 years, 2 months ago
398: The 5 Biggest Mistakes Coffee Shops Make
Coffee shops can have everything going for them on paper, but it is what is practiced in the day to day that determines whether you are successful. T…
3 years, 2 months ago
RoR #19 : A Vision of Sustainable Roasting w/ Arno Holschuh of Bellwether Roasters
Sustainability can become more of a reality if we determine to use the tools at our disposal wisely. Perhaps even more so if the tools we use to roas…
3 years, 2 months ago
Slow is Fast?
You have heard this many times from managers and trainers alike. The idea being that if you want your work to go at a quick and consistent rate then …
3 years, 2 months ago
397: Diversity and The Color of Coffee w/ Keith Hawkins, The Color of Coffee Collective
Creating opportunities for a wide group of people to experience coffee seems like a goal we have for just for consumers. As good of a goal as that is…
3 years, 3 months ago