Podcast Episodes
Back to Search387: Innovation and Building a Better Coffee Business w/ Miranda Caldwell
As the 2023 begins it is a great time to take inventory of our cafes and roasteries and really look at what we have done and where we can not only im…
3 years, 4 months ago
Focus on These Areas in the New Year
Every year we have the opportunity to invest our time and attention into many different things. In a coffee shop it can be overwhelming and toward th…
3 years, 4 months ago
386 : A Look Back at the Lessons of 2022
What a great year this has been! So many amazing people have graced KTTS with their presence, perspectives, and wisdom. It really is an embarrassment…
3 years, 5 months ago
385: Founder Friday! w/ Arick Davis and Sarah Layman of Last Mile Cafe, Grand Rapids, MI
On this last Founder Friday of the year I am quite happy to feature a coffee shop founder story that is firmly rooted in service to the community. Fi…
3 years, 5 months ago
Avoiding Toxic Loyalty
We all want our customers and staff to be enthused and exhibit what we tend to consider loyalty. Trouble with that word is that it is loaded with ass…
3 years, 5 months ago
384: How to Set Up a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart
There has been a resurgence of mobile coffee carts recently. A cart offers the owner flexibility, agility, and a less risky entry into the world of c…
3 years, 5 months ago
Authenticity and Performance
Sometimes it is hard to reconcile our desire for authenticity with the performance and responsibilities that we take on while working in the cafe.
I…
3 years, 5 months ago
383: How to Train a Manager
It is easy to assume that if you have found the right person for the manager role then they will not need very much investment or guidance from you t…
3 years, 5 months ago
RoR #17 : Evolving Our Approach to Cupping w/ Charlie Habegger of Royal Coffee
Cupping is as close to a sacred act as we get in the world of coffee evaluation. It is a ubiquitous ritual that comes with its own language, implemen…
3 years, 5 months ago
Should You Hire Back a Fired Barista?
Boy oh boy this is a hard question. The initial reaction you might have to this will depend on your position in the cafe, your knowledge of the circu…
3 years, 5 months ago