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384: How to Set Up a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart

There has been a resurgence of mobile coffee carts recently. A cart offers the owner flexibility, agility, and a less risky entry into the world of c…

3 years, 7 months ago

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Authenticity and Performance

Sometimes it is hard to reconcile our desire for authenticity with the performance and responsibilities that we take on while working in the cafe. 

I…

3 years, 7 months ago

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383: How to Train a Manager

It is easy to assume that if you have found the right person for the manager role then they will not need very much investment or guidance from you t…

3 years, 7 months ago

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RoR #17 : Evolving Our Approach to Cupping w/ Charlie Habegger of Royal Coffee

Cupping is as close to a sacred act as we get in the world of coffee evaluation. It is a ubiquitous ritual that comes with its own language, implemen…

3 years, 7 months ago

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Should You Hire Back a Fired Barista?

Boy oh boy this is a hard question. The initial reaction you might have to this will depend on your position in the cafe, your knowledge of the circu…

3 years, 8 months ago

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382 : Hospitality, Innovation, and the Birth of a Brewer w/ Etkin Design Co-founders, Michael Butterworth and Ozgur Jerdan

Innovation in the coffee industry is no longer just about large companies tweaking their standard equipment, but it is becoming democratized through …

3 years, 8 months ago

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Ineffective Training

It happens all the time. We create and conduct training sessions, programs, and systems that contain a lot, but do not produce a lot.  We end up with…

3 years, 8 months ago

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381 : Changing our Perspective on Tea in the Cafe w/ Annie Xiang of Volition Tea

How we perceive something impacts the decisions we make when buying or selling it. That in turn shapes consumers perceptions and then the market. Tea…

3 years, 8 months ago

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380 : Founder Friday! w/ Cary and Cindy Arsaga of Arsaga's Coffee Roasters

How do you measure the impact of you business? We talk about metrics mostly related to finances and judge success accordingly. But the deeper and mor…

3 years, 8 months ago

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Thankfulness and Giving Energy to the Positive

Thankfulness, positivity, affirming others, and seeking out the good can easily be things that get pushed aside in favor of the problems, stresses, a…

3 years, 8 months ago

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