Podcast Episodes
Back to Search361: Managing Roastery Relationships and Logistics w/ Corey Turner of Andytown Coffee Roasters
From the perspective of the cafe, the world of the roastery seems to be shrouded in mystery. Indeed, as we have said on the show before, roasting is …
3 years, 9 months ago
Excellence In The Things We Hate
"I just want to make coffee!" That thought has crossed all our minds at some point in our barista careers. In fact I remember clearly being reprimand…
3 years, 9 months ago
360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success
In the shop we serve people the product of our own training and understanding. We also sell them ideas of what coffee can be and our customers will f…
3 years, 9 months ago
359 : Founder Friday! w/ Nigel Price of Drip Coffee Makers NYC
It's Founder Friday once again and I am thrilled to shine a light on someone who has built their business on a heart for people, relationships, and a…
3 years, 9 months ago
Language Barriers and Understanding
"We don't speak Starbucks" I cannot tell you how much damage phrases like this have done over the years. More than just creating hostility at the reg…
3 years, 10 months ago
358 : Changing Coffee Through Proportional Pricing w/ Andy and Nanelle Newbom of Torque Coffee
The system works exactly the way it was designed to work...and it needs to be broken. This is the goal of a new model of coffee trade introduced by A…
3 years, 10 months ago
SPECIAL: Coffee Fest Live! Chicago 2022 Part 2 w/ Marissa Childers, Jess Gulino, and Tony Dreyfuss
Welcome to part two of a live series of interviews conducted on the show floor of Coffee Fest Chicago in June of 2022! In these interviews I sit down…
3 years, 10 months ago
SPECIAL: Coffee Fest Live! Chicago 2022 Part 1 w/ Luke Waite, Kris Christian, and Perfect Cube
Welcome to part on of a live series of interviews conducted on the show floor of Coffee Fest Chicago in June of 2022! In these interviews I sit down …
3 years, 10 months ago
Vanity Metrics
In coffee, we like to see ourselves making progress and we check our state against certain metrics and goals that we believe, once reached, will tran…
3 years, 10 months ago
357 : A Conversation w/ Michael Tan of JWC Roastery in Malaysia
Communicating, educating, and training boils down to how well you can connect with people to walk with them through information and transformation. I…
3 years, 10 months ago