Podcast Episodes
Back to SearchRoR #16 : Ideal Resting Times for Roasted Coffee w/ Joey Stazzone of Cafe Kreyol
How long should you let your coffee age after roast? Is freshest always best? How can we ensure our customers get the coffee at its peak? These are s…
3 years, 9 months ago
What Sanding Taught Me About the Cafe Refinement Process
The work of running a cafe seems to never be quite complete. While we know that chasing “ perfection” is not the goal, we would do well to embrace th…
3 years, 9 months ago
373 : The Owner's Role: 5 Behaviors for Effectiveness
The coffee shop is made up various tasks and roles that all work together to create something magical. Wen those roles are not clear or followed thro…
3 years, 9 months ago
A Shift Break...on Shift Breaks
Finally. It is time to get meta and have a Shift Break conversation about...shift breaks.
We all go to work with a finite amount of energy to use on…
3 years, 9 months ago
372 : Milk Steaming Master Class: Science + Craft w/ Morten Munchow and Emilee Bryant!
Every day on bars across the globe baristas are using milk to create amazing drinks. For almost as long as coffee has been served in coffee shops, mi…
3 years, 9 months ago
How Should Managers be Appraising Staff?
I got a great question in from a listener. "How should managers be appraising staff?" I love it because it gets beyond the trope of the holy trinity …
3 years, 10 months ago
371: Baristas, Don't be a Hero
We all are susceptible to the siren song of trying to fix a place or a person to our own detriment. In the moment it seems like the right move and th…
3 years, 10 months ago
370: Founder Friday! w/ Tony Dreyfuss of Metropolis Coffee Company, Chicago, Illinois
I am excited to present to you another great interview with an inspirational founder! This time we get to hear the story of the founding an developme…
3 years, 10 months ago
The Wrong Way to Improve Morale
One of the top questions I get asked is about how to improve employee morale. As someone who has conducted and sat through his fair share of meetings…
3 years, 10 months ago
369: Encore Episode! How to be a Cash Register Hero
It goes without saying, but I will say it anyway - first impressions matter a lot! When a customer enters your business the person that sets the tone…
3 years, 10 months ago