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366 : A Conversation w/ Chris Baca of Cat and Cloud Coffee

We all want leadership and cafe culture that inspires. Through  personal and professional development we can learn how to create an environments wher…

3 years, 8 months ago

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On "Quiet Quitting"

There has been a lot of publicity around the phrase "Quiet Quitting" in the last few weeks. In short this is explained as employees doing bare minimu…

3 years, 8 months ago

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365 : Spilling the Beans on Global Coffee Culture w/ Lani Kingston

Coffee is more than just a drink. It is an expression of cultural values and a vehicle through which we experience many different facets of this rich…

3 years, 8 months ago

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364 Founder Friday! w/ Sarah Alakeel of Hjeen Coffee, Saudi Arabia

I am so excited for this month's Founder Friday! Today we are talking with someone who has not only taken a passion and turned it into a thriving bus…

3 years, 9 months ago

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Why You Need to Back up Your Policies

One of the most common complaints I hear from owners and managers is related to staff not following policies of the shop. In many cases it is not jus…

3 years, 9 months ago

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363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel

Working in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin …

3 years, 9 months ago

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Increase Costs? Increase the Value!

As we all experience increased costs in the coffee shop the cost of our drinks and products will also need to increase. The major worry that many of …

3 years, 9 months ago

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362: How to Handle Growth in Your Coffee Shop

How you run things in the beginning of your cafe business cannot remain the same as you get busier and grow over the years. Many shops rely on what t…

3 years, 9 months ago

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RoR #15 : Managing LTL Freight and the Nuances of green Shipping w/ Evan Gilman of Royal Coffee

How our coffee gets to us after purchase can sometimes be a confusing thing. These days, with global supply chain issues abounding, the need to under…

3 years, 9 months ago

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Managing Expectations in Systems

This week on KTTS was basically "Logistics Week". When we talk about logistics and systems we naturally think about forming rules for how work is don…

3 years, 9 months ago

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