Podcast Episodes
Back to SearchDon't Hire on a Trial Basis
It happens in cafe all over the world. Baristas are hired on a trial basis to see if they are a good fit for the business. On the surface, this pract…
3 years, 10 months ago
356: 5 Unseen Barriers to Progress in Your Coffee Shop
Many shops make sense on paper but in practice there is something missing. There are lot's of unseen barriers to progress and success in your shop th…
3 years, 10 months ago
Do You Need to be the Best Barista in Your Cafe?
I have heard many times from owners that they need to be the best barista in the shop. The idea is that if they are not, then the staff will not resp…
3 years, 10 months ago
355: Baristas! 6 Essential Qualities to Get Yourself Hired
What are some of the qualities that potential employers most value in a barista and why are they important? Today you and I will chat about the answe…
3 years, 10 months ago
Using Slow Times Well as a Barista
We all hate when a shift is slow. It can feel demoralizing, boring, and frustrate even the best barista. What if these times on the bar are not all b…
3 years, 10 months ago
354 : Management Master Class w/ Ryan Fisher of Erewhon Market, L.A.
Operations management is a distinct from cafe management. At a certain point in your coffee business’ growth it become necessary to have someone whos…
3 years, 10 months ago
353 : Encore Episode! Founder Friday w/ Kathy Turiano of Joe Bean Roasters
It's time to go back to an amazing episode of Founder Friday that teaches us about the power of taking risks and listening to what your heart is sayi…
3 years, 11 months ago
Turning Radius
How long does it take to see a change take root in you coffee shop? Well, turns out it all depends on how long you have been operating and how large …
3 years, 11 months ago
352: Music, Culture, and Coffee w/ Hip Hop Artist, Propaganda
As long as it has been around, coffee has always attracted creative and artistic people. Whether it is the coffee shop serving as community gathering…
3 years, 11 months ago
Four Steps to Inspiring Your Staff
How do I motivate and inspire my baristas? I get asked this question a lot by owners and managers desperate to see excitement and vibrancy in their c…
3 years, 11 months ago