Podcast Episodes
Back to Search363 : Setting Boundaries in the Coffee Shop w/ Tom Henschel
Working in a coffee bar means working in close quarters with your fellow baristas, managers, and owners. In this daily work we will eventually begin …
3 years, 11 months ago
Increase Costs? Increase the Value!
As we all experience increased costs in the coffee shop the cost of our drinks and products will also need to increase. The major worry that many of …
3 years, 11 months ago
362: How to Handle Growth in Your Coffee Shop
How you run things in the beginning of your cafe business cannot remain the same as you get busier and grow over the years. Many shops rely on what t…
3 years, 11 months ago
RoR #15 : Managing LTL Freight and the Nuances of green Shipping w/ Evan Gilman of Royal Coffee
How our coffee gets to us after purchase can sometimes be a confusing thing. These days, with global supply chain issues abounding, the need to under…
3 years, 11 months ago
Managing Expectations in Systems
This week on KTTS was basically "Logistics Week". When we talk about logistics and systems we naturally think about forming rules for how work is don…
3 years, 11 months ago
361: Managing Roastery Relationships and Logistics w/ Corey Turner of Andytown Coffee Roasters
From the perspective of the cafe, the world of the roastery seems to be shrouded in mystery. Indeed, as we have said on the show before, roasting is …
4 years ago
Excellence In The Things We Hate
"I just want to make coffee!" That thought has crossed all our minds at some point in our barista careers. In fact I remember clearly being reprimand…
4 years ago
360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success
In the shop we serve people the product of our own training and understanding. We also sell them ideas of what coffee can be and our customers will f…
4 years ago
359 : Founder Friday! w/ Nigel Price of Drip Coffee Makers NYC
It's Founder Friday once again and I am thrilled to shine a light on someone who has built their business on a heart for people, relationships, and a…
4 years ago
Language Barriers and Understanding
"We don't speak Starbucks" I cannot tell you how much damage phrases like this have done over the years. More than just creating hostility at the reg…
4 years ago