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354 : Management Master Class w/ Ryan Fisher of Erewhon Market, L.A.

Operations management is a distinct from cafe management. At a certain point in your coffee business’ growth it become necessary to have someone whos…

4 years, 1 month ago

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353 : Encore Episode! Founder Friday w/ Kathy Turiano of Joe Bean Roasters

It's time to go back to an amazing episode of Founder Friday that teaches us about the power of taking risks and listening to what your heart is sayi…

4 years, 1 month ago

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Turning Radius

How long does it take to see a change take root in you coffee shop? Well, turns out it all depends on how long you have been operating and how large …

4 years, 1 month ago

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352: Music, Culture, and Coffee w/ Hip Hop Artist, Propaganda

As long as it has been around, coffee has always attracted creative and artistic people. Whether it is the coffee shop serving as community gathering…

4 years, 1 month ago

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Four Steps to Inspiring Your Staff

How do I motivate and inspire my baristas? I get asked this question a lot by owners and managers desperate to see excitement and vibrancy in their c…

4 years, 1 month ago

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351 : Pro Tips for Using Spreadsheets w/ Maxwell Mooney, Narrative Coffee

In order to have a profitable and consistent coffee shop you need to track and keep your data in order. Whether is labor, expenses, or COGs- spreadsh…

4 years, 1 month ago

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Sacrificing Productivity

It feels like we need to constantly be growing and producing something new or else we risk looking like a failure, or that we lack ambition. The idea…

4 years, 1 month ago

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350 : The Physics of Filter Coffee w/ Jonathan Gagné

Brewing a great cup of coffee is what we all strive to do daily. Over the years, our own understanding of how to do this well has grown as the body o…

4 years, 2 months ago

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Up-selling and Hospitality: Helping Customers Make Good Decisions

How do we get customers to buy coffees they will like? This is more or less the question I was asked by a client recently in regards to bean purchase…

4 years, 2 months ago

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349 : Talking About 21st Century Coffee w/ Kenneth Davids

How specialty coffee has evolved, understood, and enjoyed has changed greatly over the past 50 years. Today get to talk someone whose career has not …

4 years, 2 months ago

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