Podcast Episodes
Back to Search336: Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee
It's not very often you come across someone who has spent decades as a true example of what it is to be an exemplary manager, leader, and professiona…
4 years, 2 months ago
In Praise of Long Term Imperfect Employment
We have talked a lot about your career development on the show and for the most part I would say this show advocates that you find a place that is ri…
4 years, 2 months ago
335: A Better Business Model for Coffee Farmers w/ Thaleon Tremain of Pachamama Coffee
Most of us would say we represent farmers with our work. Few of can say we literally work for farmers. Increasingly we see the need for business mode…
4 years, 2 months ago
When Patience is not a Virtue
A them of this show has been to infuse grace and patience into your leadership. For the most part, when we exercise patience and extend grace to bari…
4 years, 2 months ago
334: How to Approach Deescalation in the Coffee Shop w/ Melissa Tucker of Mind of Matters Institute
Working in customer a customer facing environment like a coffee shop means that we get to serve and experience all different types of people in the c…
4 years, 2 months ago
Building your Coffee Shop's Capacity from Simplicity
Coffee shops are notorious for overcomplicating their menus, concepts, and services. Most shops, if left unchecked in this, will have a significant n…
4 years, 2 months ago
333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab
We are living in a time where the average consumer is both spoiled for choice and simultaneously vexed at the sheer number of options available for g…
4 years, 2 months ago
332: Founder Friday! w/ Iman Kusumaputra & Putri Yulandari of Kopikalyan, Jakarta, Indonesia
On this Founder Friday we go to Jakarta, Indonesia to explore the story of Kopikalyan! This ground breaking roaster retailer sources, roasts, and se…
4 years, 3 months ago
How to Talk to Each Other
Do you have an agreed upon way that you and your staff talk to each other? Poor communication is one of the most cited issues in exit interviews yet …
4 years, 3 months ago
331 : The 7 Deadly Sins of my Career
We all make mistakes. It's part of the learning and growth process for everyone. As you go in your career you will find that there are certain types …
4 years, 3 months ago