Podcast Episodes
Back to Search326 : A Conversation w/ Alan Jarrar of 50%Arabica and JokesAside Coffee Roasters
Everyone's favorite coffee culture commentator and meme lord, Alan Jarrar is in the house! If you are like me and follow the account "50%Arabica" on …
4 years, 4 months ago
Pre-Closing Madness
We have to get the shop closed! Fast! Question is, at what cost? For most of us we engage in pre-close with an aggression that lies our stated commit…
4 years, 4 months ago
325: How to Manager your Trainers
When you have a trainer on staff there are specific responsibilities you have as a leader that will determine their success and how happy you are wit…
4 years, 4 months ago
Taking Offense to Critique
Customers have opinions that we disagree with. This is a forever truth of running a business. They have preferences and sometimes they will be disapp…
4 years, 4 months ago
324 : Encore Episode! Organizing the Community w/ Espresso State of Mind Founders, Javier Alvarez and Joseph Gonzalez
Community exists all around us. When we start a coffee shop we see the blossoming of community in our customer base, baristas bonding with one anothe…
4 years, 4 months ago
Hiring for Future Leadership
Hiring baristas can bring a lot of uncertainty. It is because of this we tend to go for people who may not make great leaders but default to followin…
4 years, 4 months ago
323 : Reflecting on 5 Years of Keys to the Shop w/ my Wife, Lynnsy Deferio
Welp, KTTS is now 5 years old! In this time KTTS has aired 560 episodes and is closing in on 2 million downloads around the world and it simply feels…
4 years, 4 months ago
Expectations for Growth
Chances are good that if you are listening to this podcast, you want to grow in your career or your business. That makes sense especially since that …
4 years, 4 months ago
ROR #10 : What Your Broker Wishes You Knew w/ Scott Merle of La Minita Coffee
Relationships are what the coffee industry is built on. The quality of those relationships determines the strength of the supply chain and the succes…
4 years, 4 months ago
322 : A Conversation w/ LaNisa Williams of Barista Life L.A.
Creating a path forward and up in the coffee industry sometimes requires we take matters into our own hands and build the opportunities for ourself a…
4 years, 5 months ago