Podcast Episodes
Back to SearchLimiting New Things
One of the ways we like to make our mark as leaders is by introducing various ideas, initiatives, items, and changes to the shop that we hope will ma…
4 years, 5 months ago
321 : Marketing and Moral Injury w/ Josh Tarlo of Kiss the Hippo
How we market our values to potential employees and the consumer is often at odds with what we actually do. In a past episode we called this the “Val…
4 years, 5 months ago
320 Founder Friday! w/ Francesco Sanapo of Ditta Artigianale, Florence, Italy
It's Founder Friday! Today we are going to be exploring the story of a ground breaking and standard setting Italian coffee roaster and cafe. Our gues…
4 years, 5 months ago
The Key to Up-Selling
We love to train our baristas to up-sell as a way to increase our over all ticket amounts. The way we do this tends to be focused more on getting mon…
4 years, 5 months ago
319 : A Conversation w/ World Barista Champion Diego Campos!
This year the World Barista Championship was held in Milan, Italy. The winner of that competition accomplished not only a historic win as the first c…
4 years, 5 months ago
Ignorance vs Preference
Are you open minded when it comes to coffee? How open minded do you need to be? What is the difference between being ignorant or dismissive of a type…
4 years, 5 months ago
318 : Why Your Coffee Shop is Key for the Success of Coffee
The pressure and business of the daily work can easily blind us to the impact that we have on the greater reality of the "Industry". We often think o…
4 years, 5 months ago
Why DIY
Small businesses like coffee shops are known for their ability to be resourceful and get things done with what they have. However, when you set out t…
4 years, 5 months ago
317 : Encore Episode: Death by Comparison
What happens when we allow ourselves to get caught up in comparing ourselves and our businesses to those around us? The simple answer is that we stif…
4 years, 5 months ago
316 : Founder Friday! w/ Jim Sanders of Heartwood Coffee Roasters, Cleveland, Ohio
This month's Founder Friday has a TON of heart! The story of Heartwood Coffee Roasters is on of perseverance, constance in values, and a deep depende…
4 years, 6 months ago