Podcast Episodes
Back to Search311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase
Have you ever wondered how you can get your staff energized and highly invested in the success of your business? This is one of the struggles that a …
4 years, 7 months ago
310 : Founder Friday w/ Jelynn Malone and Beverly Magtanong of Mostra Coffee
This Founder Friday is such unique success story! What started as a dream between two best friends (one an actor, the other a classical opera singer…
4 years, 7 months ago
Passive-Aggressive Management
Confrontation and difficult conversations are things we tend to avoid. One of the outcomes of this is an increasingly passive-aggressive style of man…
4 years, 7 months ago
309 : A Conversation w/ Sarah Allen and Ken Olson of Barista Magazine
Few things are as essential to the global barista community as Barista Magazine. For 16 years they have been "Serving people Serving Coffee" and adv…
4 years, 7 months ago
Do You Need Experience to Open a Coffee shop?
This question gets brought up often when people are discussing their plans to open a coffee shop. The answer, as you might expect, is not as easy as …
4 years, 7 months ago
308 : A Conversation w/ Italian Brewers Cup Champion, Alessandro Galtieri
Italian coffee has shaped how the world understands coffee and cafe culture. These days there is a movement to take the traditional Italian way of of…
4 years, 7 months ago
ROR #8 How Post-Harvest Processing Impacts Flavor w/ Siva Subramanian and Byron Holcomb of Olam Food Ingredients
How coffee is processed after harvest has an incredible impact on the final quality in the cup. Today we have the luxury of choosing form a wide var…
4 years, 7 months ago
You Can't Automate Quality
It seems like we as an industry want two conflicting things. On the one hand we want baristas to create excellent drinks and to come to work with the…
4 years, 7 months ago
307 : 10 Simple ways to Level Up your Coffee Shop
Our coffee shops are the sum total of many different small and large things. When business gets going it can be easy for some of the simpler and more…
4 years, 7 months ago
Why "Next in Line" promotion Might be a Bad Idea
The question of who to promote to available positions is one that coffee shop operators wrestle with a lot. As with any hiring decision, we can make …
4 years, 7 months ago