Podcast Episodes
Back to SearchHiring for Future Leadership
Hiring baristas can bring a lot of uncertainty. It is because of this we tend to go for people who may not make great leaders but default to followin…
4 years, 7 months ago
323 : Reflecting on 5 Years of Keys to the Shop w/ my Wife, Lynnsy Deferio
Welp, KTTS is now 5 years old! In this time KTTS has aired 560 episodes and is closing in on 2 million downloads around the world and it simply feels…
4 years, 7 months ago
Expectations for Growth
Chances are good that if you are listening to this podcast, you want to grow in your career or your business. That makes sense especially since that …
4 years, 7 months ago
ROR #10 : What Your Broker Wishes You Knew w/ Scott Merle of La Minita Coffee
Relationships are what the coffee industry is built on. The quality of those relationships determines the strength of the supply chain and the succes…
4 years, 7 months ago
322 : A Conversation w/ LaNisa Williams of Barista Life L.A.
Creating a path forward and up in the coffee industry sometimes requires we take matters into our own hands and build the opportunities for ourself a…
4 years, 7 months ago
Limiting New Things
One of the ways we like to make our mark as leaders is by introducing various ideas, initiatives, items, and changes to the shop that we hope will ma…
4 years, 7 months ago
321 : Marketing and Moral Injury w/ Josh Tarlo of Kiss the Hippo
How we market our values to potential employees and the consumer is often at odds with what we actually do. In a past episode we called this the “Val…
4 years, 7 months ago
320 Founder Friday! w/ Francesco Sanapo of Ditta Artigianale, Florence, Italy
It's Founder Friday! Today we are going to be exploring the story of a ground breaking and standard setting Italian coffee roaster and cafe. Our gues…
4 years, 7 months ago
The Key to Up-Selling
We love to train our baristas to up-sell as a way to increase our over all ticket amounts. The way we do this tends to be focused more on getting mon…
4 years, 7 months ago
319 : A Conversation w/ World Barista Champion Diego Campos!
This year the World Barista Championship was held in Milan, Italy. The winner of that competition accomplished not only a historic win as the first c…
4 years, 7 months ago