Podcast Episodes
Back to Search303 : Create Authentic Partnerships w/ Marc Gessler of Cat & Cloud Coffee
Ideally, the nature of your relationship with your wholesale customers is less like a transaction and more like a partnership. How do we approach car…
4 years, 8 months ago
Study the Rules
If you want to do well in competition you have to study the rules. Without this you are flying blind and will probably get a less that stellar resul…
4 years, 8 months ago
302 : Data's Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube
There is a lot of information available to us through our POS systems that show us the numbers behind the business. Owners and managers read these nu…
4 years, 8 months ago
The Quality Standards Equation
If your shop does not have specific standards for the products your serve and the way you serve them, then you are leaving a lot of the success of yo…
4 years, 8 months ago
301 : Hiring and Training for Excellence
These are the two most important and intensive processes in the cafe yet they often are the most rush and poorly thought through. The preparations we…
4 years, 8 months ago
300 : Founder Friday! w/ Jermey Lyman of Birch Coffee, NYC
New York City is undoubtedly one of the coffee capitals of the world. With a seemingly endless number of options to choose from, it is hard to stand …
4 years, 9 months ago
Hard Work is Hard
At work there is unnecessary difficulty and then there is just…necessary difficulty. The trouble is that sometimes we can blur the line between the t…
4 years, 9 months ago
299 : 5 Rules for a Successful Coffee shop
What makes a successful coffee bar? This whole show is dedicated to exploring the depths of the question and yet there are a few fundamental elements…
4 years, 9 months ago
Care Assurance is the New Quality Assurance
Quality control and assurance is common in most well established coffee shops. Even if it is not a dedicated position, it at least is an area where w…
4 years, 9 months ago
298: A Trophy, or Atrophy?
Winning coffee awards and competitions is pretty cool. There are many benefits to pursuing accolades for your coffee shop through such as marketing o…
4 years, 9 months ago