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Getting Over Guilt

Hustle culture teaches us that we should be working pretty much all the time. In order to succeed we need to sacrifice a lot and where the limit is n…

4 years, 8 months ago

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313 : Coffee Education and Training w/ Michael Phillips of Blue Bottle Coffee

Training and education is an ongoing process. Not just for those we are training but also for ourselves as trainers and educators. If we adopt the sa…

4 years, 9 months ago

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Metrics Mindset

How we think of money and its place in our coffee shop's culture will have huge implications for how your staff either engage or disengage with the s…

4 years, 9 months ago

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312 : How to Choose the Right Machine for Your Shop w/ Chad little of La Marzocco

Making a decision on an espresso machine can come with a lot of stress and uncertainty. With so many different options, configurations, styles, and p…

4 years, 9 months ago

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Exclusivity is a Bad Strategy

"We are the only coffee shop in our town that serves this!" I will bet that you have thought or said this, or some version of this phrase, yourself a…

4 years, 9 months ago

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311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase

Have you ever wondered how you can get your staff energized and highly invested in the success of your business? This is one of the struggles that a …

4 years, 9 months ago

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310 : Founder Friday w/ Jelynn Malone and Beverly Magtanong of Mostra Coffee

This Founder Friday is such unique success story!  What started as a dream between two best friends (one an actor, the other a classical opera singer…

4 years, 9 months ago

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Passive-Aggressive Management

Confrontation and difficult conversations are things we tend to avoid. One of the outcomes of this is an increasingly passive-aggressive style of man…

4 years, 9 months ago

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309 : A Conversation w/ Sarah Allen and Ken Olson of Barista Magazine

Few things are as essential to the global barista community as Barista Magazine. For 16 years they have been "Serving people Serving Coffee"  and adv…

4 years, 9 months ago

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Do You Need Experience to Open a Coffee shop?

This question gets brought up often when people are discussing their plans to open a coffee shop. The answer, as you might expect, is not as easy as …

4 years, 9 months ago

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