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343 : Founder Friday! "Curated Edition" | Hospitality + Meeting People Where They Are

Welcome to this special edition of the Founder Friday series! We have an incredible collection of interviews from some of the world's best coffee sho…

4 years, 3 months ago

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Making a Decision Pipeline

It's one thing to make decisions when you work alone, but quite another thing when you work with others and your decisions have far reaching impact o…

4 years, 3 months ago

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342 : A Conversation w/ 2022 U.S. Barista Champion, Morgan Eckroth!

Morgan Eckroth is the new U.S. Barista Champion! Part of the point behind competition is setting the stage for conversation around ideas ranging from…

4 years, 3 months ago

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RoR #14: How to Roast New Processing Methods w/ Mike Ebert of Fire Dancer Consultants

As new processing methods become more popular and prominent, roasters must pivot and adjust how they approach them in order to get the best possible …

4 years, 3 months ago

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An Essential Habit for Every Coffee Shop Worker

It's not uncommon to feel like the day get's away from us and that we are always being taken for a ride by the work. Heck, I can hardly remember enti…

4 years, 3 months ago

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341 : How to Think About Success

How do you think about success and your coffee shop? For many people it boils down to financial metrics only which, in the long run, may not bring th…

4 years, 3 months ago

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Are We Giving our Best to the Least?

I witnessed a heartbreaking scene unfold while at SCA EXPO in Boston. The situation was a common one in most of our cafes but in this context it real…

4 years, 3 months ago

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340 : Encore Episode of 10 Reasons to Love the Customer!

It is the 5 year anniversary of episode #19 titled "10 Reasons to Love the Customer"!

Coffee professionals tend to pit themselves against the custome…

4 years, 3 months ago

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Don't Force Vulnerability

We love the idea of developing a culture of trust. A place where it is safe to open up and be honest without worrying. Vulnerability is the new metri…

4 years, 4 months ago

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339: What Good Barista Training Produces

What does you baristas training produce? For many shops barista training is a loose and rushed experience that falls short in equipping staff with wh…

4 years, 4 months ago

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