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SHIFT BREAK! The Mindset of Working Clean

Having a clean cafe and a clean bar is not just a surface level pursuit. The mindset it takes to keep things clean while busy is a discipline that …

2 months, 4 weeks ago

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602: Renata Henderson | Cxffeeblack | Putting The Heart Back Into Coffee

The success of coffee globally is based on what coffee represents...community. A beverage that facilitates rootedness, growth, and fruiting of relati…

2 months, 4 weeks ago

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SHIFT BREAK! "What's Next in Coffee"

The more we ask this question the more we tend to steal time and consideration away from what we have of value in the present. The coffee shop and…

3 months ago

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601: Why Your Cafe Staff Meeting Might Be Doomed To Fail

Meetings can be a very useful part of running a cafe. The way we tend to use them though has become a real problem. In fact, rather than helping, eve…

3 months, 1 week ago

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600: Founder Friday w/ Sammy Piccolo of Prado Cafe | Vancouver, BC

The world of specialty coffee today owes a lot of its success to those who helped build movements and create opportunities in earlier years. The time…

3 months, 1 week ago

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SHIFT BREAK: Perspectives To Help Your Productivity

The hustle of business creates a fear culture where operators worry about their productivity at a near constant rate. We scratch our heads over how t…

3 months, 1 week ago

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599: How To Raise Your Baseline Coffee Knowledge w/ Dylan Siemens | Head of Coffee Education at Cafe Imports

Coffee education is essential for a professional to not just have knowledge needed for their current job, but to add depth, appreciation, motivation,…

3 months, 2 weeks ago

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SHIFT BREAK! How To Keep Your Customers Excited

We talk a lot about engaging our customers and spend time, money, and effort to try to capture their attention in a crowded market. With so many thin…

3 months, 2 weeks ago

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598: When To Quit

Quitting a job is a normal part of any career. Problem is that sometimes we don't know when to quit and hang on too long to ours and even the cafe's …

3 months, 3 weeks ago

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597: John Gordon: Developing Institutional Wisdom, Efficiencies, and True Expertise in Coffee

Knowledge about coffee is one thing, but wisdom and true expertise? Well, that is quite another. While knowledge is widely and cheaply available and …

3 months, 4 weeks ago

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