Podcast Episodes
Back to Search579: How to Really Care For People in the Cafe
How we care for people through our work should be the primary focus. From healthy and strong relationships and systems the help support them, we get …
5 months ago
SHIFT BREAK! New Things are Overrated
Do you feel the pull, the itch, the compulsion to add more, buy more, and create specials and new things for your customers all the time? You are not…
5 months, 1 week ago
578: Founder Friday w/ Matt and Elise Higgins of Origin Coffee Bar, Savannah, GA
I love an origin story where the pluck, confidence, and unwavering belief of the founders for each other and their idea is met with the support, enth…
5 months, 1 week ago
577: What You Need to Know About Rural vs Urban Coffee Shops
A listener asked me a question recently about how to approach operating a coffee shop in a rural setting versus a larger city. After a short exchange…
5 months, 1 week ago
SHIFT BREAK! Identifying Values on Shift
The life of your business is going to be determined by how easily and frequently you and your staff can identify, during the workday, behaviors and e…
5 months, 2 weeks ago
576: Financial Stability Using Profit First for Coffee Businesses w/ Kim Logsdon of Caffeinate Your Cash
Many owners struggle to make a profit and to pay themselves. This inevitably will lead to burn out and disillusionment and sadly for many closing dow…
5 months, 2 weeks ago
SHIFT BREAK! Is Anyone Else Slow Today?
You read this kind of question mostly from nervous owners who are glued to their screen and anxiously review every data point with bloodshot eyes. Li…
5 months, 3 weeks ago
575: Celebrating Barista Culture w/ Steve Moloney of The Barista League!
For the last 10 years The Barista League has been putting on competition/events that tap into the culture of the working barista and offers a fun env…
5 months, 3 weeks ago
574: Founder Friday! w/ Mackenzie Cohen of Kittitas Cafe in Kittitas, WA!
If you want to run a great coffee shop, loving people is one of the most important things to have at the foundation of all you do. It is also sometim…
5 months, 4 weeks ago
SHIFT BREAK! What Thankfulness Should Lead To: Thoughts on How Beliefs Inspire Action in the Shop
It is that time of year here in the U.S. where many will reflect on what they are thankful for. In this current age where bad news and reasons to des…
5 months, 4 weeks ago