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581: Lessons From "America's Best Coffee House"!

Many years ago in 2012, myself and a small team of people along with Coffee Fest Trade Shows had the pleasure of developing and running a competition…

6 months, 4 weeks ago

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SHIFT BREAK! How to Have Healthy Communication Between your Cafe's Departments

It could be roasting, kitchen, drive thru, bakery, or any other area of where special focus is required or different systems and staff work all under…

7 months ago

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580: Four Cafe Leadership Mindsets to Adopt in the New Year

Entering the New Year is always seen as a time to make good on our intentions that got put on the back burner. Many of those intentions, if acted upo…

7 months ago

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SHIFT BREAK! The Difference Between Numbers and Quality Numbers in The Cafe

We all want to see positive growth and good numbers in our cafe. We also want to see the ROI for the effort we put in to generate those numbers. For …

7 months, 1 week ago

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579: How to Really Care For People in the Cafe

How we care for people through our work should be the primary focus. From healthy and strong relationships and systems the help support them, we get …

7 months, 1 week ago

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SHIFT BREAK! New Things are Overrated

Do you feel the pull, the itch, the compulsion to add more, buy more, and create specials and new things for your customers all the time? You are not…

7 months, 2 weeks ago

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578: Founder Friday w/ Matt and Elise Higgins of Origin Coffee Bar, Savannah, GA

I love an origin story where the pluck, confidence, and unwavering belief of the founders for each other and their idea is met with the support, enth…

7 months, 2 weeks ago

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577: What You Need to Know About Rural vs Urban Coffee Shops

A listener asked me a question recently about how to approach operating a coffee shop in a rural setting versus a larger city. After a short exchange…

7 months, 2 weeks ago

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SHIFT BREAK! Identifying Values on Shift

The life of your business is going to be determined by how easily and frequently you and your staff can identify, during the workday, behaviors and e…

7 months, 3 weeks ago

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576: Financial Stability Using Profit First for Coffee Businesses w/ Kim Logsdon of Caffeinate Your Cash

Many owners struggle to make a profit and to pay themselves. This inevitably will lead to burn out and disillusionment and sadly for many closing dow…

7 months, 3 weeks ago

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