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573: Myths Baristas Believe Part 2

And we are back with the second part of our exploration of common barista myths! I have to say, the main point for both the owner and barista episode…

6 months ago

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SHIFT BREAK! The Urgent Need for Training in Today's Coffee Shop

I was invited to speak recently to a group of coffee professionals on the state of the industry based on what I have experienced through my consultin…

6 months ago

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572 : Understanding Water For Coffee w/ Maxwell Dashwood

Water for coffee. This is the biggest area of quality control focus that we must always monitor and check to provide constantly excellent coffee. Lea…

6 months, 1 week ago

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Special Announcement From Chris: New Webinar "Principles for Cafe Success" launching Novemeber 5th

Here is why I am thrilled to be launching this live webinar called "The Keys to the Shop: Principles for Cafe Success". 

The more conversations and e…

6 months, 1 week ago

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SHIFT BREAK! Get Your Cafe to Stand Out Without Losing Your Footing

If you listen to every well meaning linkedIn post or biz hack YouTube video you can stand out so much that you actually lose touch with he foundation…

6 months, 1 week ago

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Special! Interviews From Coffee Fest Orlando 2025! w/ Claudio Martinez (Golden Bush Coffee), Vanessa Jaramillo (Florida Coffee Culture), Maria Esther Thome-Lopez (Coffee Flock), and Katherine Morris (Cherry Coffee Shop)

Time for our last installment of live interviews from Coffee Fest 2025. This time from Orlando, FL USA! We are talking with four awesome professional…

6 months, 2 weeks ago

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571: Worrying and Other Deceptive Replacements for Good Leadership

In my live workshops with owners and teams, coaching calls with clients, and even in interviews here on the show run into many go-to habits that are …

6 months, 2 weeks ago

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SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job?

In our world of coffee shops we feel if we can get through the day without too many disasters or fires that we are doing well. The people we put into…

6 months, 2 weeks ago

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570: Myths Baristas Believe Part 1

At this show we believe that the onus for setting people up for success and being the chief servant of those above them is squarely on the leader or …

6 months, 3 weeks ago

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RoR #39: Making Big Impact with Small Batch Roasting w/ Adrian Seligman Founder of Scandinavian Alps Coffee Roasters!

Being a small roastery is beautiful thing. Agility, lower waste, and a different flavor intentionality and flexibility offer many advantages that can…

6 months, 3 weeks ago

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