Podcast Episodes
Back to Search600: Founder Friday w/ Sammy Piccolo of Prado Cafe | Vancouver, BC
The world of specialty coffee today owes a lot of its success to those who helped build movements and create opportunities in earlier years. The time…
1 month ago
SHIFT BREAK: Perspectives To Help Your Productivity
The hustle of business creates a fear culture where operators worry about their productivity at a near constant rate. We scratch our heads over how t…
1 month ago
599: How To Raise Your Baseline Coffee Knowledge w/ Dylan Siemens | Head of Coffee Education at Cafe Imports
Coffee education is essential for a professional to not just have knowledge needed for their current job, but to add depth, appreciation, motivation,…
1 month ago
SHIFT BREAK! How To Keep Your Customers Excited
We talk a lot about engaging our customers and spend time, money, and effort to try to capture their attention in a crowded market. With so many thin…
1 month, 1 week ago
598: When To Quit
Quitting a job is a normal part of any career. Problem is that sometimes we don't know when to quit and hang on too long to ours and even the cafe's …
1 month, 1 week ago
597: John Gordon: Developing Institutional Wisdom, Efficiencies, and True Expertise in Coffee
Knowledge about coffee is one thing, but wisdom and true expertise? Well, that is quite another. While knowledge is widely and cheaply available and …
1 month, 2 weeks ago
SHIFT BREAK! Don't Waste Your Presence
Leaders have authority to make decisions, guide, delegate, affirm, coach, and grow the business and those they serve. The presence of a leader is onl…
1 month, 2 weeks ago
596: 7 Reasons Why You Have High Turnover
Employee turnover in specialty coffee shops is the most talked about and difficult issue deal with, it has been for a long time. There are many cause…
1 month, 3 weeks ago
SHIFT BREAK: Making Leadership A Real Process
Leadership and management are things we talk a lot about, but what does it take to actually make them a real process in the cafe? Most of what is in …
1 month, 3 weeks ago
595: Founder Friday | Advocating for Independent coffee shops w/ Peter Dore-Smith of Kaffeine London UK
Creating an excellent cafe experience is a work of commitment and dedication to caring for both the staff and the community that you serve. The coffe…
1 month, 4 weeks ago