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How To Design High-Converting Bundles #575
Episode 575
Every ecommerce founder loves the idea of bundles. More value for customers, more margin for you, right? But the art of bundling goes way deeper than…
5 months, 3 weeks ago
Inside Culture Kings: How They Train, Motivate and Keep Gen Z Talent | #574
Episode 574
Emma Grasso, Director of People and Culture at Culture Kings, is redefining what it means to lead a fast-growing, high-energy ecommerce team. From st…
5 months, 4 weeks ago
How to Choose Capital That Fuels (Not Controls) Your Growth #573
Episode 573
Funding growth in ecommerce isn’t just about raising cash: it’s about choosing capital that matches your stage, strategy, and stress tolerance.
Kirsti…
6 months ago
Inside Ghanda’s Ecommerce Engine: How They Scaled Fast and Stayed Lean with Convert Digital | #572
Episode 572
In today’s exclusive episode, Ghanda Clothing’s CIO Silvan Baard joins Convert Digital’s Andrew Waite to share the real story behind their retail tra…
6 months ago
The CX Survival Guide: How Emily Elvey Turns Chaos into Loyalty | #571
Episode 571
After years leading CX and customer service teams at M.J. Bale, Meshki and ZeroCo, Emily Elvey’s built a reputation as one of Australia’s sharpest vo…
6 months ago
How Real-Time Pricing Keeps Retailers in the Game #570
Episode 570
In today's Playbook, Richard Stevens from Zyft breaks down how real-time pricing is reshaping retail. With over 130,000 product searches a day, Zyft …
6 months, 1 week ago
Delivering Sleep Like Uber: Inside Ecosa’s Lean Ecommerce Machine | #569
Episode 569
Ringo Chan, Co-Founder and CEO of Ecosa, has spent nearly a decade transforming how people buy mattresses: and now, how they sleep. What began as a b…
6 months, 1 week ago
How to Train the Machine: Lessons in Optimising for AI Search 568
Episode 568
While most retailers are still wondering how to “show up” in ChatGPT or Perplexity, Heather’s already doing it -and seeing results.
Instead of chasing…
6 months, 2 weeks ago
The 25% Rule: David Chinn on How Lexer Helps Retailers Find Their Best Customers | #567
Episode 567
David Chinn, CEO and Co-Founder of Lexer, knows better than most that retailers are drowning in data but starving for insight. Since 2015, he’s been …
6 months, 2 weeks ago
How To Turn Emerging Payment Options Into Your Next Growth Channel #566
Episode 566
Most brands still see payments as a cost centre: something to minimise rather than optimise. Caroline Tran from Hello Clever is flipping that mindset…
6 months, 3 weeks ago