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Why Guest Experience Starts with GMs, with Justin Falciola of Deliverect
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Justin Falciola, President of the Americas at Deliverect, joins Zack Oates to explore how technology and hospitality can work hand in…
9 months, 2 weeks ago
From Football Field to Franchise Growth: Mark Moseley at Five Guys
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From NFL MVP to franchise powerhouse, Mark Moseley has done it all. After a legendary 16-year career as the Washington Commanders’ cl…
10 months ago
How Drew Kimball of SpotOn Builds Loyalty Through Service and Tech
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Drew Kimball, Relationship Manager at SpotOn, joins Zack Oates to talk about what it really takes to build lasting relationships in h…
11 months, 2 weeks ago
Live from the National Restaurant Association Show
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Zach takes the Ovation mic to the streets of Chicago for a special edition of the Two Question Podcast, recorded live at the National…
11 months, 4 weeks ago
From Gas Stations to 3,400 Units: Alice Crowder at Krispy Krunchy Chicken
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Alice Crowder, CMO of Krispy Krunchy Chicken, joins Zack Oates to break down how the brand grew to nearly 3,400 locations without tra…
1 year ago
Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy
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Michael Lukianoff, CEO of SignalFlare, joins Zack Oates to unpack the restaurant industry's biggest data challenges and opportunities…
1 year ago
Russ Hawkins of Agilence on Using Data to Improve Guest Experience
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Russ Hawkins, CEO of Agilence, joins Zack Oates to break down how restaurant operators can use data to improve guest experience, boos…
1 year ago
Serving Hospitality for 75 Years: Ralph Lewis of Okeechobee Steakhouse
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Ralph Lewis, CEO and third-generation owner of Okeechobee Steakhouse, joins Zack Oates to share the secrets behind one of Florida’s m…
1 year ago
From 16 to 75 Locations: Eric Robison’s Growth Journey at Rock N' Roll Sushi
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Eric Robison, developer and multi-unit owner at Rock N' Roll Sushi, joins this episode of Give an Ovation to break down how the brand…
1 year ago
Barry McGowan of Fogo de Chão on Climbing the Ranks in Hospitality
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Barry McGowan, CEO of Fogo de Chão, joins Zack to share his incredible rise from washing dishes to leading a global hospitality bran…
1 year ago