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How Haven Hot Chicken Builds Loyalty with Jason Sobocinski
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Jason Sobocinski joins Zack Oates to share how Haven Hot Chicken builds lasting guest love through great food, consistent hospitality…
7 months, 1 week ago
Paul Damico of Global Franchise Group on What Really Drives Traffic
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Paul Damico joins Zack Oates to share what still wins guest loyalty today. His take is simple: nail the four walls first, then scale.…
7 months, 2 weeks ago
John Laun of Earthbar on Using AI and Feedback to Elevate Guests
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John Laun, CMO of Earthbar, joins Zack Oates to share how a wellness brand with roots in the 1970s is scaling nationally while keepin…
7 months, 3 weeks ago
Why Guest Experience Starts with GMs, with Justin Falciola of Deliverect
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Justin Falciola, President of the Americas at Deliverect, joins Zack Oates to explore how technology and hospitality can work hand in…
8 months ago
From Football Field to Franchise Growth: Mark Moseley at Five Guys
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From NFL MVP to franchise powerhouse, Mark Moseley has done it all. After a legendary 16-year career as the Washington Commanders’ cl…
8 months, 2 weeks ago
How Drew Kimball of SpotOn Builds Loyalty Through Service and Tech
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Drew Kimball, Relationship Manager at SpotOn, joins Zack Oates to talk about what it really takes to build lasting relationships in h…
9 months, 4 weeks ago
Live from the National Restaurant Association Show
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Zach takes the Ovation mic to the streets of Chicago for a special edition of the Two Question Podcast, recorded live at the National…
10 months, 1 week ago
From Gas Stations to 3,400 Units: Alice Crowder at Krispy Krunchy Chicken
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Alice Crowder, CMO of Krispy Krunchy Chicken, joins Zack Oates to break down how the brand grew to nearly 3,400 locations without tra…
10 months, 3 weeks ago
Michael Lukianoff of SignalFlare on Using AI to Drive Smarter Restaurant Strategy
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Michael Lukianoff, CEO of SignalFlare, joins Zack Oates to unpack the restaurant industry's biggest data challenges and opportunities…
10 months, 4 weeks ago
Russ Hawkins of Agilence on Using Data to Improve Guest Experience
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Russ Hawkins, CEO of Agilence, joins Zack Oates to break down how restaurant operators can use data to improve guest experience, boos…
11 months ago