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Why Easy, Effective, and Enjoyable Wins the Guest Experience with Chris Stevenson of The Empower Group
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Chris Stevenson, Founder of The Empower Group, joins Zack Oates to explore what it really takes to create guest experiences people re…
3 months, 1 week ago
Making AI Practical in Restaurants with Carl Orsbourn of Invisible
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Carl Orsbourn of Invisible joins Zack Oates to unpack what AI really means for restaurant operators and guest experience. Rather than…
3 months, 3 weeks ago
How Investors Really Evaluate Restaurant Brands with Brian Fauver of Hargett Hunter Capital Management
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Brian Fauver, Partner at Hargett Hunter Capital Management, joins Zack Oates to share how investors evaluate restaurant brands throug…
4 months ago
Building a Global Beverage Brand with Geoff Henry of Gong cha
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Zack Oates sits down with Geoff Henry, President of the Americas at Gong cha, to talk about what it takes to build and scale a global…
4 months, 1 week ago
Why Real Food Wins with Andrew Pudalov of Rush Bowls
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Andrew Pudalov, founder and CEO of Rush Bowls, joins Zack to talk about how he left a high pressure finance career to build a brand c…
4 months, 3 weeks ago
The Future of Fast Casual with Frank Paci of Newk’s Eatery
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In this episode of Give an Ovation, Zack talks with Frank Paci, CEO of Newk's Eatery, about what truly drives guest experience in a w…
4 months, 3 weeks ago
Using Feedback to Stay Competitive with Gregory Zamfotis of Gregorys Coffee
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Gregorys Coffee is everywhere right now, and founder and CEO Gregory Zamfotis joins Zack to talk about what it really takes to scale …
4 months, 4 weeks ago
Building Tech that Serves People with Brianne Harvey of Break Bread Consulting
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Zack Oates sits down with Brianne Harvey, founder and CEO of Break Bread Consulting, to talk about tech that lifts hospitality withou…
5 months ago
Connection Over Perfection with Kayla Dillon
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Zack sits down with Kayla Dillon, fractional CMO and brand consultant, to talk about why guest expectations have shifted from hospita…
5 months ago
Empower Your Team, Elevate Your Guests with Geoffrey Toffetti of Frontline Performance Group
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Zack sits down with Geoffrey Toffetti, CEO of Frontline Performance Group, to talk about why the guest experience can never exceed th…
5 months, 1 week ago