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The Returns Problem: How to Keep Things Sold and Customers Happy | Reimagining Retail
The Returns Problem: How to Keep Things Sold and Customers Happy | Reimagining Retail

Episode 987

On today’s podcast episode, we discuss the main reasons people return items, the different policies we would keep or curb to help get returns under c…

4 months, 1 week ago

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AI, Brand Safety’s Frenemy | Behind the Numbers (Video)

Episode 986

In today’s podcast episode, we discuss whether AI slop is becoming a problem on YouTube, the ways AI is helping—and hindering—brand safety efforts fo…

4 months, 1 week ago

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Media Quality and Measurement: The Gap Between Seeing, and Knowing | Behind the Numbers (Video)

Episode 985

In today’s podcast episode, we discuss what’s broken in how we evaluate media, the problem with reach, and what “quality inventory” actually means. …

4 months, 2 weeks ago

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Media Quality and Measurement: The Gap Between Seeing, and Knowing | Behind the Numbers

Episode 981

In today’s podcast episode, we discuss what’s broken in how we evaluate media, the problem with reach, and what “quality inventory” actually means. …

4 months, 2 weeks ago

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America’s Love-Hate Relationship with (Sports) Betting | In the Game
America’s Love-Hate Relationship with (Sports) Betting | In the Game

Episode 983

On today’s podcast episode, we discuss the stats that best explain how sports betting is taking over America, Americans’ sentiment toward how betting…

4 months, 2 weeks ago

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America’s Love-Hate Relationship with (Sports) Betting | In the Game (Video)
America’s Love-Hate Relationship with (Sports) Betting | In the Game (Video)

Episode 982

On today’s podcast episode, we discuss the stats that best explain how sports betting is taking over America, Americans’ sentiment toward how betting…

4 months, 2 weeks ago

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How War Is Impacting American Consumers’ Wallets | Reimagining Retail
How War Is Impacting American Consumers’ Wallets | Reimagining Retail

Episode 980

On today’s podcast episode, we discuss how this kind of energy-driven inflation shows up differently for retailers compared to what we saw with tarif…

4 months, 2 weeks ago

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What If...Meta Bought Roku & Amazon's New Smartphone Is a Hit | Behind the Numbers

Episode 979

In today’s podcast episode, we discuss: What if Meta keeps losing all these lawsuits? What if Meta bought Roku? What if Amazon’s new smartphone is a …

4 months, 2 weeks ago

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What If...Abercrombie Was a Lifestyle & Google's AI Paid For Content | Behind the Numbers

Episode 978

In today’s podcast episode, we discuss what if Apple delivers on its vision of Apple Intelligence? What if Abercrombie evolves beyond retail into a …

4 months, 3 weeks ago

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Department Store Reinvention: Old Rules vs. New Success | Reimagining Retail
Department Store Reinvention: Old Rules vs. New Success | Reimagining Retail

Episode 977

On today’s podcast episode, we discuss the difficulty of defining a department store, what to keep or discard from the old model, and how success sho…

4 months, 3 weeks ago

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