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The Other Side of Loyalty That Most Brands Miss with Fetch and Nestlé | Behind the Numbers

Episode 887

On today’s podcast episode, we discuss what it means to have an authentic relationship with your customer, the benefits of collaborating on loyalty, …

4 months, 2 weeks ago

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Digital Lessons 2025 — The Triopoly’s Power, the Sleeping YouTube Giant, AI Search Behavior, and More | Behind the Numbers

Episode 884

On today’s podcast episode, we discuss how digital has changed in 2025: why the digital ad triopoly (Google, Meta, and Amazon) are losing influence, …

4 months, 3 weeks ago

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‘Instant Checkout’: How ChatGPT Could Redefine Online Shopping Before Amazon and Google Strike Back | Reimagining Retail
‘Instant Checkout’: How ChatGPT Could Redefine Online Shopping Before Amazon and Google Strike Back | Reimagining Retail

Episode 886

On today’s podcast episode, we discuss how much of a splash ChatGPT’s new ‘Instant Checkout’ is likely to make, what kinds of things people are most …

4 months, 3 weeks ago

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The New American Dream: How Brands Are Aligning with Young People’s Aspirations | The Banking & Payments Show
The New American Dream: How Brands Are Aligning with Young People’s Aspirations | The Banking & Payments Show

Episode 885

In today’s episode, we talk about whether the “American Dream” is less achievable, or just different, how this new economic reality has reshaped cons…

4 months, 3 weeks ago

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How Much Traditional Media Still Matters: Last Stand—or a New Beginning? | Behind the Numbers

Episode 883

On today’s podcast episode, we discuss how linear TV ad dollars are still managing to outweigh CTV ad dollars, what’s primarily responsible for drivi…

4 months, 3 weeks ago

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Gen Z’s Social Media Shuffle: Why 83% Are Turning the Volume Down — and Where They’re Going Next | Behind the Numbers

Episode 882

On today’s podcast episode, we discuss how Gen Zers are trying to limit their social media use, which platforms they are moving to (and away from), a…

5 months ago

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How Primark US is Going From Hidden Gem to Household Name with CMO Rene Federico | Reimagining Retail
How Primark US is Going From Hidden Gem to Household Name with CMO Rene Federico | Reimagining Retail

Episode 881

In this podcast episode, we discuss how Primark’s US and UK customers see the brand differently, what’s kept the retailer relevant as price pressures…

5 months ago

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The AI Ad Dilemma: Consumer Trust, Controversial Ads, and the Future of Media Buying | Behind the Numbers

Episode 880

On today’s podcast episode, we discuss the moving target that is consumers’ perception of using AI in advertising, how marketers feel about the techn…

5 months ago

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How Marketers Use AI at Work: Skills, Stigma, and the Future of Advertising Jobs | Behind the Numbers

Episode 879

On today’s podcast episode, we discuss what folks are prioritizing when it comes to upskilling in AI, the stigma of using the technology at work, and…

5 months, 1 week ago

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How (Not) to Rebrand | Reimagining Retail
How (Not) to Rebrand | Reimagining Retail

Episode 878

In this podcast episode, we discuss rebrands: how much consumers notice them, how important of an ingredient nostalgia is, and how to successfully e…

5 months, 1 week ago

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