Podcast Episodes

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Creating an Unforgettable Customer Experience: What Disney Can Teach Us
Creating an Unforgettable Customer Experience: What Disney Can Teach Us

Season 2 Episode 44

What is the value of leveraging off of reviews? Reviews give you credibility. It's an objective view of you and your performance, and they're presuma…

1 year, 5 months ago

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Finish Strong, Start Stronger: Leveraging the Final Weeks of 2024 for Maximum Momentum
Finish Strong, Start Stronger: Leveraging the Final Weeks of 2024 for Maximum Momentum

Season 2 Episode 43

With less than two months left in 2024, there’s still a powerful window of opportunity to make a strong impact! In this episode, we dive into how you…

1 year, 5 months ago

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From Uncertainty to Control: Mastering Your Levers
From Uncertainty to Control: Mastering Your Levers

Season 2 Episode 42

The election is next week. Who knows what's going to happen. It is an uncontrollable. You have to focus on the process and disassociate from the unco…

1 year, 5 months ago

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The Secret to Leading Effectively? Embrace the Differences
The Secret to Leading Effectively? Embrace the Differences

Season 2 Episode 41

It sounds obvious but everyone is different. Everyone is motivated by different things and has different habits. For example, Sarah loves finding sho…

1 year, 5 months ago

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Listening vs. Fixing: The Power of Check-ins and Curiosity
Listening vs. Fixing: The Power of Check-ins and Curiosity

Season 2 Episode 40

Last week, Mark and Sarah did one-on-one check-ins with all 26 agents on our team. One of the biggest takeaways? Sometimes people just want to be hea…

1 year, 6 months ago

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Sell Smart & Stay Safe - Realtor Safety Strategies
Sell Smart & Stay Safe - Realtor Safety Strategies

Season 2 Episode 39

➡️ At the time of recording it was September, which you may or not know is Realtor Safety Month. It’s easy to see something in the news or hear about…

1 year, 6 months ago

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The Power of Imperfect Consistency
The Power of Imperfect Consistency

Season 2 Episode 38

Imperfect consistency will outperform perfect inconsistency every time.
If you follow Mark on social media, you know he puts out regular reels on s…

1 year, 6 months ago

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Confessions of a Luxury Listing Agent - Part 2
Confessions of a Luxury Listing Agent - Part 2

Season 2 Episode 37

How do you gain confidence in the luxury market? You have to preview, preview, preview. Locally, it can also be beneficial to read St. Louis Business…

1 year, 6 months ago

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Confessions of a Luxury Real Estate Agent - Part 1
Confessions of a Luxury Real Estate Agent - Part 1

Season 2 Episode 37

➡️ Special guest today! Neil, Mark's brother and real estate partner, joins Mark and Sarah this week to discuss luxury listings, specifically working…

1 year, 7 months ago

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Mastering Objection Handling: Being Proactive with Expectations to Avoid Surprises
Mastering Objection Handling: Being Proactive with Expectations to Avoid Surprises

Season 2 Episode 36

It's absolutely critical for agents to get in front of objections and avoid having to be reactive. Many issues that come up in the home buying or sel…

1 year, 7 months ago

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