Episode Details
Back to Episodes
Beyond the Sale: Building Lasting Value for Your Clients
Season 3
Episode 7
Published 1 year, 1 month ago
Description
What's your value proposition? Not just for making the sale, but what about after? You've heard us talk about our Forever Client Club and client events, but what about other types of relationship building?
We pride ourselves on our vetted vendor list. The critical aspect to understand is that we get nothing from it. If we recommend a roofer to a client and they go with them, we don't get a kickback or anything like that. We simply want to make sure that our clients are happy and can hire a professional that's going to do a good job at a fair price. We want to be that resource for our clients long after the transaction.
No matter what industry you work in, there is something you can do similar to this to provide continued value to your clients. Once you have their trust and build a relationship, keep it going.
We pride ourselves on our vetted vendor list. The critical aspect to understand is that we get nothing from it. If we recommend a roofer to a client and they go with them, we don't get a kickback or anything like that. We simply want to make sure that our clients are happy and can hire a professional that's going to do a good job at a fair price. We want to be that resource for our clients long after the transaction.
No matter what industry you work in, there is something you can do similar to this to provide continued value to your clients. Once you have their trust and build a relationship, keep it going.