Podcast Episodes

1029: How Margaritaville Hollywood Beach Turns Meetings Into Repeat Leisure

Season 10

Food and beverage drives nearly half of annual revenue at Margaritaville Hollywood Beach Resort.

Glenn Haussman tours Margaritaville Hollywood Beach…

2 months, 3 weeks ago

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Front Desk Upsells Cut Turnover by 40% and Raise Pay

Season 10

Front desk upsells didn't just add revenue — they cut turnover by 40% in one operator's portfolio.

In video 2 of this series, Geoffrey Toffetti, CEO …

2 months, 4 weeks ago

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Hotel Profitability vs RevPAR: The Shift Revenue Teams Need

Season 10

Hotels don't need another system; hotels need the systems they already run to talk to each other.
I talk with Alex Zoghlin, CEO of Duetto, during Due…

3 months ago

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Hotel Profitability Squeeze: Why Ancillary Revenue Matters More Now

Season 10

Profitability keeps getting squeezed even after years of strong revenue growth, so hotels can't live on RevPAR alone.

I'm at Duetto PERFORM at Marga…

3 months ago

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FNA 207: The Shah- Shank Redemption

Season 10

Oliver Shah is a first time guest, and we suspect after having drinks with Glenn, Craig and Suzanne itll be his last. Join us for some laughs and Hap…

3 months ago

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Duetto PERFORM: Why Revenue and Profit Need One Operating Model

Season 10

I'm at Duetto PERFORM at Margaritaville Hollywood Beach Resort, and I grabbed Olly Lynch, CMO at Duetto, to explain what Duetto built this event to d…

3 months ago

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AAHOACON Collegiate Championship: Hotel Management GM Simulation

Season 10

Last week, Suzanne Bagnera brought one of 11 student teams from nine schools to the AAHOACON Collegiate Championship, and the students ran the kind o…

3 months ago

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1028: Public-Private Hotel Deals: How Cities Finance Headquarters Hotels

Season 10 Episode 1028

Public-private hotel deals don't run on a private equity playbook. Cities use them to create demand and pull outside dollars into the market.

Suzanne…

3 months ago

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What Great Partnerships Really Look Like in Hospitality

Season 10

They flipped the first Sonesta hotel in a couple of hours. That's what a real partnership looks like when the operator needs speed and the vendor sho…

3 months ago

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Two Hotels, One Lot: The Dual-Brand Setup That Flipped Demand

Season 10

Two hotels on one piece of land, two separate buildings, two separate lobbies—and the demand mix flips in a way you wouldn't expect.

During AAHOACON …

3 months, 1 week ago

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