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FNA 213: At our Baikowitz-end
Season 10
Deena Baikowitz is a cat whisperer, networking extraordinaire, and the funnest, loudest (the good kind) person you'll ever meet.
She joins Friday Nig…
3 months ago
Curator Hotels VP on Why Labor Costs Drive Every Tech Decision
Season 10
Brent Hayhurst, VP at Curator Hotel and Resort Collection, won't look at a new technology until he knows what KPI it's supposed to move.
💸 Labor is…
3 months ago
Why Your Hotel Manager Spends Hours on Dashboards (Hint: They Shouldn't)
Season 10
Steven Moore, CEO at Actabl, says you shouldn't need to log in to answer your owner's question.
💬 Altitude, Actabl's new product, lets you have con…
3 months ago
Why Aimbridge's CIO Says AI Doesn't Work Without Humans
Season 10
Keryn McNamara, CIO at Aimbridge, told me AI fails the moment it replaces a human instead of freeing one up.
💰 She's bringing a labor productivity …
3 months ago
Starwood CIO: AI Is the First Tech I Never Had to Explain
Season 10
Denise Walker, CIO at Starwood Hotels and Resorts, started her career on a TRS-80. Thirty years later, she told me AI is the first technology she's …
3 months, 1 week ago
Why Better Hotel Revenue Doesn't Always Mean Better Profit
Season 10
At HITEC, I talked with Michael Grove of HotStats, which is now part of Duetto, about why hotel performance has to move beyond rooms revenue.
Michael…
3 months, 1 week ago
What Hotel Operators Should Know Before Choosing AI Tools
Season 10
Hotel operators don't lack AI options. They lack a clear way to evaluate them.
At HITEC, I talked with Shannon McCallum, VP of Operations at Resorts …
3 months, 1 week ago
Hotel Revenue Managers Need Less Data Wrangling
Season 10
During HITEC in San Antonio yesterdayn, I talked with Robert Matsuoka of Duetto about Duetto Labs and how AI could change the daily work of hotel rev…
3 months, 1 week ago
HITEC: How Pursuit Collection Uses AI Beyond the Buzz
Season 10
I'm at HITEC in San Antonio today and tomorrow, and I talked with Stephen Katsirubas, CIO of Pursuit Collection, about AI that's already doing real w…
3 months, 2 weeks ago
Why The Lodging Conference Keeps Bringing Hospitality Leaders Back
Season 10
I talked with Harry Javer, Founder and Producer of The Lodging Conference, and Dr. Producer Suzanne Bagnera about why this event keeps pulling people…
3 months, 2 weeks ago