Episode Details
Back to EpisodesWhy Aimbridge's CIO Says AI Doesn't Work Without Humans
Description
Keryn McNamara, CIO at Aimbridge, told me AI fails the moment it replaces a human instead of freeing one up.
💰 She's bringing a labor productivity and forecasting tool to market within weeks, built on Aimbridge's scale and data.
🚪 Her go-to comparison: elevator operators disappeared, but new jobs replaced them. She thinks the same thing happens with AI in hotels.
🚩 Her test for separating real AI from marketing AI: ask partners who they're integrated with and who they actually know.
âš¡ Her prediction for agentic AI hitting property management systems and point-of-sale: six months, not a year.
Unifocus, Workforce Management Redefined. Visit unifocus.com.
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