Podcast Episodes
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Why Work in Hospitality - Burak Ipekci
In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel in London and General Secretary of Les Clefs d'Or International, mak…
2 months, 2 weeks ago
Energy Fit - Burak Ipecki
In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares why hi…
2 months, 2 weeks ago
Hire For The Spark - Burak Ipekci
In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares his vi…
2 months, 2 weeks ago
Guests are Complex. Hospitality Needs to Catch Up. (Philippa Wagner)
In this episode, Philippa Wagner, the Founder of People Places Spaces, and former head of 23 Lab at Ennismore, shares why the hotel industry's segmen…
2 months, 2 weeks ago
Could Human “Messiness” Be Hospitality’s Biggest Advantage? - Philippa Wagner
In this episode, Philippa Wagner, the Founder of People Places Spaces, shares an honest read on AI and tech in hospitality from her Future Guest rese…
2 months, 3 weeks ago
Why Our Approach to Hotel Data Earned a Patent and Prepares Hotels for AI - Clark Brayton, Joseph McGroarty & Pritesh Patel, Actabl
In this episode, Joe McGroarty, Clark Brayton, and Pritesh Patel of Actabl share why hotel data has been broken for decades, how their team built the…
2 months, 3 weeks ago
The Scorecard That Turns Hotels Into Meritocracies - Chris O'Donnell, Aimbridge Hospitality
In this episode, Chris O'Donnell, the President of Select Service Division at Aimbridge Hospitality, shares how the balanced scorecard turns hotel op…
2 months, 3 weeks ago
Why "Cut, Cut, Cut" Fails Hotel Owners - Chris O'Donnell, Aimbridge Hospitality
In this episode, Chris O'Donnell, the President of Select Service at Aimbridge Hospitality, shares what it takes to drive hotel profitability for own…
2 months, 3 weeks ago
What Successful Select Service Hotels Do Differently - Chris O'Donnell, Aimbridge Hospitality
In this episode, Chris O'Donnell, the President of the Select Service division at Aimbridge Hospitality, explains where select service hotels are hea…
2 months, 3 weeks ago
Why Hospitality Creates Energy Unlike Any Other Career - Chris O'Donnell, Aimbridge Hospitality
In this episode, Chris O'Donnell, President of Select Service at Aimbridge Hospitality, shares why hospitality is an industry that creates both energ…
2 months, 3 weeks ago