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Why We Break the Rules to Deliver a Feeling - Lily Wecker, Aethos
In this episode, Lily Wecker, CEO of Aethos, shares how her teams break hotel brand standards to deliver a feeling rather than a checklist. You'll h…
2 months, 3 weeks ago
Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos
In this episode, Lily Wecker, CEO of Aethos, explains why she believes the future of luxury hospitality is shifting away from status and product, and…
2 months, 3 weeks ago
Listening to Yourself: A Hotel CEO on the Setback That Reset Her Leadership - Lily Wecker, Aethos
This episode introduces our week-long series with Lily Wecker, CEO of Aethos, in conversation with our innovation correspondent Matthias Huettebraeuk…
2 months, 3 weeks ago
Where AI Actually Pays Off in Hospitality, and What Owners Should Demand - Ben Rafter, Hotel Equities
In this episode, Ben Rafter, CEO of Hotel Equities, shares where he believes AI is already delivering measurable results in hospitality and why opera…
2 months, 4 weeks ago
How AI Addresses the Biggest Cost in a Hotel: Labor (Ben Rafter, Hotel Equities)
In this episode, Ben Rafter, CEO of Hotel Equities, shares how his team is using AI, data, and real-time operational insights to improve labor manage…
2 months, 4 weeks ago
Why Hotel Ownership Is Becoming Unsustainable, and What We're Doing About It - Ben Rafter, Hotel Equities
In this episode, Ben Rafter, CEO of Hotel Equities, shares why he believes today's hotel operating model is becoming increasingly unsustainable for o…
2 months, 4 weeks ago
How Hotel Companies Turn AI Into Competitive Advantage - Steven Moore & Joseph Benjamin, Actabl [Sponsor Bonus]
The use of AI is one of the biggest strategic questions in hospitality, and many hotel leaders face the same challenge: they believe in the potential…
3 months ago
Hospitality's Perspective Problem - Martin Soler
Martin Soler shares one of the most common challenges in hospitality: seeing the industry only through your own perspective. Drawing on his experienc…
3 months ago
Personalization Is an Art - Martin Soler
Personalization is one of hospitality's most important goals, but is it really a technology problem? In this episode, hospitality advisor and former …
3 months ago
The PMS Wars: AI Changes the Interface, Not the Foundation - Martin Soler
Martin Soler returns to explore "The PMS Wars," his ongoing series examining one of the most important shifts in hotel technology. What started as a …
3 months, 1 week ago