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The Unexpected Joy of a Career in Hospitality - Christina Poon
Christina Poon, General Manager of the soon-to-open Detroit EDITION, shares the story of how an unexpected career recommendation led her into hospita…
2 weeks, 1 day ago
What an Imaginary Hotel Can Teach Us About Awe and Hospitality - Milou Neelen
In this episode, Milou Neelen, the Founder of Hôtel Magique, shares why so many beautifully designed hotels leave guests feeling nothing. You'll hear…
3 weeks, 4 days ago
Scaling Hospitality Without Losing What Makes You Special - Lily Wecker, Aethos
Scaling a hospitality brand is about more than adding new properties. The real challenge is preserving the culture, service, and sense of connection …
1 month ago
Hospitality Marketing Should Feel Human - Lily Wecker, Aethos
Creating a memorable hospitality experience is only part of the challenge. Communicating it in a way that feels just as human is what sets great bran…
1 month ago
The Dinner Game Aethos Uses to Build Connection - Lily Wecker, Aethos
In this episode, Lily Wecker, the CEO at Aethos, shares how the brand designs guest experiences around 360-degree wellbeing rather than entertainment…
1 month ago
![Stop Guessing About AI. See What Hotel Leaders Are Actually Doing. (Nazpari Aydin, Destination AI) [Sponsor Bonus]](https://storage.buzzsprout.com/8gu87jtbutlnk1fk51rrz7tfzmng?.jpg)
Stop Guessing About AI. See What Hotel Leaders Are Actually Doing. (Nazpari Aydin, Destination AI) [Sponsor Bonus]
In this special bonus episode, Josiah Mackenzie and Nazpari Aydin, Founder and Managing Director of Destination AI, introduce the State of Hotel AI s…
1 month ago
Why We Break the Rules to Deliver a Feeling - Lily Wecker, Aethos
In this episode, Lily Wecker, CEO of Aethos, shares how her teams break hotel brand standards to deliver a feeling rather than a checklist. You'll h…
1 month ago
Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos
In this episode, Lily Wecker, CEO of Aethos, explains why she believes the future of luxury hospitality is shifting away from status and product, and…
1 month ago
Listening to Yourself: A Hotel CEO on the Setback That Reset Her Leadership - Lily Wecker, Aethos
This episode introduces our week-long series with Lily Wecker, CEO of Aethos, in conversation with our innovation correspondent Matthias Huettebraeuk…
1 month, 1 week ago
Where AI Actually Pays Off in Hospitality, and What Owners Should Demand - Ben Rafter, Hotel Equities
In this episode, Ben Rafter, CEO of Hotel Equities, shares where he believes AI is already delivering measurable results in hospitality and why opera…
1 month, 1 week ago