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"Speed Up to Slow Down": AI and the Luxury of Time - Burak Ipekci
"Speed Up to Slow Down": AI and the Luxury of Time - Burak Ipekci

In this episode, Burak Ipekci, the General Secretary of Les Clefs d'Or International and Head Concierge at London's Royal Horseguards Hotel, shares a…

4 months ago

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The Concierge Mindset - Burak Ipekci
The Concierge Mindset - Burak Ipekci

In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, shares his ca…

4 months ago

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What It Takes to Earn the Golden Keys - Burak Ipekci
What It Takes to Earn the Golden Keys - Burak Ipekci

In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel and General Secretary of Les Clefs d'Or International, explains what the…

4 months ago

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Pick Your Boss (And Other Career Advice) - Burak Ipekci
Pick Your Boss (And Other Career Advice) - Burak Ipekci

In this episode, Burak Ipekci, Head Concierge at The Royal Horseguards Hotel in London and Secretary General of Les Clefs d'Or International, shares …

4 months ago

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Why Work in Hospitality - Burak Ipekci
Why Work in Hospitality - Burak Ipekci

In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel in London and General Secretary of Les Clefs d'Or International, mak…

4 months ago

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Energy Fit - Burak Ipecki
Energy Fit - Burak Ipecki

In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares why hi…

4 months ago

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Hire For The Spark - Burak Ipekci
Hire For The Spark - Burak Ipekci

In this episode, Burak Ipekci, the Head Concierge at The Royal Horseguards Hotel and Secretary General of Les Clefs d'Or International, shares his vi…

4 months ago

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Guests are Complex. Hospitality Needs to Catch Up. (Philippa Wagner)
Guests are Complex. Hospitality Needs to Catch Up. (Philippa Wagner)

In this episode, Philippa Wagner, the Founder of People Places Spaces, and former head of 23 Lab at Ennismore, shares why the hotel industry's segmen…

4 months, 1 week ago

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Could Human “Messiness” Be Hospitality’s Biggest Advantage? - Philippa Wagner
Could Human “Messiness” Be Hospitality’s Biggest Advantage? - Philippa Wagner

In this episode, Philippa Wagner, the Founder of People Places Spaces, shares an honest read on AI and tech in hospitality from her Future Guest rese…

4 months, 1 week ago

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Why Our Approach to Hotel Data Earned a Patent and Prepares Hotels for AI - Clark Brayton, Joseph McGroarty & Pritesh Patel, Actabl
Why Our Approach to Hotel Data Earned a Patent and Prepares Hotels for AI - Clark Brayton, Joseph McGroarty & Pritesh Patel, Actabl

In this episode, Joe McGroarty, Clark Brayton, and Pritesh Patel of Actabl share why hotel data has been broken for decades, how their team built the…

4 months, 1 week ago

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