Episode Details

In this episode, Arnold Amrhein, Vice President of Investments at CREO Capital, shares what his career — from guest relations at Rosewood London to institutional hotel investment across Southern Europe to private equity in Latin America — taught him about the gap between operators and owners, and why closing that gap matters for everyone in the business. If you work in hotel operations and want to understand how owners think, or if you're on the capital side and want a sharper sense of what operators are navigating, this short conversation will give you both perspectives.

Read Arnold's article: "The Anticipation Layer" on LinkedIn

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands