Podcast Episodes

[STEP BY STEP] Meet the Connectors: The New Role of Store Associates in a Digital World

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In an era where retail often feels transactional, Akira has spent 23 years proving that personal connection drives business success. Eric Hsueh, co-owner of the Chicago-based fashion brand, reveals h…

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Published on 4 months ago

[STEP BY STEP] The New Community Store: Inside Brick-and-Mortar's Evolution

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After 33 years of redefining retail, Anthropologie has mastered creating stores that serve communities rather than just selling to them. Mindy Massey, who oversees stores across North America and the…

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Published on 4 months ago

Kunle Campbell – Is Commerce in Conflict with Idealism?

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Episode 414

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Live at Klaviyo London, Kunle Campbell joins Future Commerce to explore the tension between idealistic wellness brands and the realities of scaling in a capitalist system. Kunle and Phillip explore i…

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Published on 4 months, 1 week ago

How Brands Exploit Outrage

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Episode 413

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Will systems-driven commerce be the death of our (Brian’s) peace? This week, Phillip and Brian explore how artificial intelligence is reshaping expertise, the chokehold inflexible systems have on mod…

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Published on 4 months, 2 weeks ago

Rory Sutherland on the Fat Tail of Marketing

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Episode 412

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The hunt for certainty is killing creativity.

Rory Sutherland, chairman of Ogilvy and the poet of persuasion, joins us live from Klaviyo London to challenge marketing's obsession with thin-tailed attr…

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Published on 4 months, 2 weeks ago

LIVE @ VISIONS NYC: The Stories Behind Our Spaces

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A replay from VISIONS Summit: NYC featuring YouTuber and architect Dami Lee.

From the stage of VISIONS Summit at MoMA, Dami Lee reveals why the most chaotic spaces often teach us the most about what i…

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Published on 4 months, 3 weeks ago

*TEASER* GPT Brain Rot & the Bootloader Hypothesis

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Get ad-free episodes and bonus content, including the full recording of this podcast, by joining Future Commerce+ at futurecommerce.com/plus

🆕 Access to our newest analysis feature for members, Field …

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Published on 4 months, 3 weeks ago

Gen Z's New Retail Experience Blueprint

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Episode 411

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How is the next generation redefining what it means to shop, connect, and co-create in physical spaces?

Grab a pen and get ready to take some notes because Melissa Gonzalez and her firm, MG2 Advisory,…

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Published on 4 months, 3 weeks ago

*TEASER* Visas, Phones and the Verified Web

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Get ad-free episodes and bonus content, including the full recording of this podcast, by joining Future Commerce+ at futurecommerce.com/plus

🆕 Access to our newest analysis feature for members, Field …

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Published on 4 months, 4 weeks ago

Commerce Crashes Cannes

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Episode 410

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Philip dials in from London to chat with “marketing mercenary” Michael Miraflor, who’s fresh off his eighth year at Cannes Lions. And after the LinkedIn Thought Leader Industrial Complex weighed in o…

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Published on 5 months ago