Podcast Episodes

Where Culture Happens, Commerce Follows

Episode 433

As retail sheds its four walls, technology must follow. Jason James (CIO, Aptos) and Nikki Baird (VP of Strategy & Product, Aptos) join us to explore…

5 months ago

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Shopify ‘26 Winter Editions: Tools for the Commerce Renaissance

Mani Fazeli, VP of Product at Shopify, joins the show to explore how agentic commerce is fundamentally transforming retail. From Sidekick's co-founde…

5 months ago

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[DECODED] Three-Party Commerce: Trust in the Age of Agents

A quarter of Gen Z and Millennial consumers now trust AI recommendations more than human ones, marking the arrival of retail's first post-human inter…

5 months ago

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Coach’s Big Store Move: Make You Forget You’re Shopping

Episode 432

Coach's SVP of Global Visual Experience Giovanni Zaccariello reveals how the brand transformed from heritage accessory house to Gen Z cultural force …

5 months, 1 week ago

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First Look: 2025 BFCM Numbers Are In

Black Friday naysayers have been predicting its demise for years, but Adyen's Holly Worst has data proving the shopping holiday is far from dead—it's…

5 months, 1 week ago

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[DECODED] Commerce in the Age of Context: When Buying Journeys Collapse

The traditional linear shopping journey has collapsed. Commerce now happens everywhere, and consumers are navigating this omnimodal reality with unpr…

5 months, 1 week ago

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Black Friday vs. Propriety: Nothing Left to Sell

Episode 431

It’s a Black Friday special! Phillip and Brian explore how capitalism commercializes everything it touches, as exemplified beautifully by community-d…

5 months, 2 weeks ago

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[DECODED] The Psychology of Perpetual Commerce: When Shopping Becomes Who We Are

Nearly half of all consumers now live in a state of perpetual purchase consideration, maintaining mental shopping lists that are never truly empty. W…

5 months, 2 weeks ago

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Closing the AI Transformation Gap

Episode 430

Most marketing teams believe AI will revolutionize their work, yet few experience true transformation. Shai Frank from Optimove discusses new researc…

5 months, 3 weeks ago

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The 2025 Holiday Reality Check

Episode 429

Lupine Skelly, Retail Research Leader at Deloitte, joins Phillip and Alicia to dissect the stark reality behind this year's holiday shopping forecast…

5 months, 4 weeks ago

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